Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,292 reviews
5 stars
388
4 stars
248
3 stars
262
2 stars
109
1 star
285
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.
Food Quality
Customers frequently complained about cold, stale, or improperly prepared food, particularly fries and sandwiches.
Management Issues
Several reviews mentioned unhelpful or rude management, with complaints about the handling of customer concerns and promotions.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported issues such as dirty restrooms and unsanitary conditions.
Mobile Ordering Problems
Many customers experienced issues with mobile orders, including missing items and incorrect orders, leading to frustration.
- EGEric GlockDec 31, 20251.0Early morning rudeness is no way to start your day. I wouldn't recommend coming here if you are because...they're rude!
- KKK.Dec 18, 20251.0Seems everytime me and my husband give this location a chance. We wither missing items we ordered, food is cold or the workers give you attitude for something they have done. You can't call cause there number is disconnected. This franchise owner needs to do better with this location and with there staff,as a former McDonald's worker this location is appaling and needs retiring or ot be shut down due to low marks and poor quality threw the employees
- DFDeonta FilleyNov 20, 20251.0Foods never fresh fries are either under cooked or over cooked and the service is only decent when going to drive they take forever if your in the lobby
- MMMikeNov 18, 20251.0Used to always get coffee around closing time, now they keep denying service of coffee and replacing my mobile order coffee with a regular drink. Ive shopped here consistently for almost a full year, getting coffee past 10:30pm every single time until the past 2 times. I dont get off work till 10:30pm so this is ridiculous. Manager said that its not worth their time to make a thing of coffee past 10:30, then maybe remove the option off the mobile app so i dont keep wasting my time.
- NTnicholas theoharisNov 16, 20251.0Stopped here 11/15/25 around 830pm for some fries. They were burnt and nearly inedible. Very disappointed.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 4002 N Oak Trfy, Kansas City?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 5:00 AM to 10:30 PM.
Is there a drive-thru service available at this McDonald's and what are the hours?
Yes, the McDonald's offers drive-thru service daily from 5:00 AM to 11:00 PM, except Sunday when it opens at 6:00 AM.
How can I place an order for delivery or pickup from this McDonald's?
You can order through the McDonald's app available on iOS and Android, or use the online delivery link at https://mcdonalds.order.online/business/-5579.
What types of payment are accepted at this McDonald's location?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any special services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 4002 N Oak Trfy, Kansas City, MO 64116, USA.
What nearby dining options are available around McDonald's at 4002 N Oak Trfy?
Nearby dining options include In-A-Tub (Mexican restaurant), Bun Mee Phan (Vietnamese restaurant), and Pizza Hut, offering a variety of cuisines.
Are there any entertainment or rental kiosks near this McDonald's?
Yes, Redbox rental kiosks are nearby, allowing customers to rent movies or games before or after their meal.
What other services or shops can I find near this McDonald's?
Nearby you can find Family Outdoors KC for outdoor gear, tattoo shops like Tattoos by Glendon, car dealers such as Cars Gone Wild, and financial services like Western Union.