McDonald's

3.5
2218 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4400 NE Chouteau Trafficway, Kansas City, MO
64117, United States

Hours

Reviews

3.5
2,218 reviews
5 stars
720
4 stars
473
3 stars
459
2 stars
218
1 star
348

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Several reviews highlighted problems with food freshness, including cold and poorly prepared items.

Service Speed

Customers experienced long wait times, particularly during drive-thru orders, with some noting the need to pull forward frequently.

Cleanliness

Mixed feedback on cleanliness, with some praising the establishment while others reported dirty tables and unsanitary conditions.

Customer Service

Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of assistance.
  • RS
    Robert Strohmeyer
    Nov 14, 2025
    3.0
    Food was fine. Bathroom want very well kept
  • TW
    trey White
    Nov 4, 2025
    1.0
    Customer service sucks the reader wouldn’t work and nobody would help all they said was can do anything didn’t try and help or anything very disappointed
  • LH
    Lindsay Haight
    Oct 22, 2025
    1.0
    I asked for cheese and ketchup only on my cheeseburger, drove away feeling fairly confident that date could make my order correctly, but to my dismay, my order was not correct. I was confused opening my burger, thinking I might have ordered from Wendy's on accident, because there was ketchup and mayonnaise loaded on my burger. So much mayonnaise, that my burger was taking a bath in it. Alas, I returned to the location, had to stand in line for several minutes behind a man who was very confused as to why McDonald's did not offer a military discount, and had to wait several more minutes for my food to be made correctly. I don't know why I continue to give McDonald's a chance time after time. They let me down every time, regardless of the location. Don't people get tired of the inadequacy of fast food workers? They continue to raise the price, lower the quality of the product, and the employees that serve us the food. And we're expected to smile and say okay, no worries right? It's unfair as a consumer that we are expected to shut up and take it. Rant over.
  • CH
    Corey Heil
    Oct 19, 2025
    1.0
    Don’t come here overnight most of the time the food is extremely old and one time I ordered 20 minutes before they switched over to breakfast and they just waited me out till 4:00 and said the order was canceled so honestly go to any other McDonald’s this one sucks
  • JP
    Janyla Phillips
    Oct 13, 2025
    1.0
    This morning me and my daughter's when to get breakfast and I ordered 2 damn sausage mc grids and a caramel drink, I pull up they didnt give us everything we asked for and made us buy ANOTHER ONE. Just Horrible

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4400 NE Chouteau Trafficway?

McDonald's at 4400 NE Chouteau Trafficway is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.