McDonald's

3.4
2232 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4400 NE Chouteau Trafficway, Kansas City, MO
64117, United States

Hours

Reviews

3.4
2,232 reviews
5 stars
722
4 stars
476
3 stars
459
2 stars
221
1 star
354

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers experienced long wait times, especially in the drive-thru, with some stating they had to pull forward frequently.

Food Quality

Feedback varied, with some praising hot and fresh food while others complained about cold, poorly prepared items.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some noting it was clean while others reported dirty conditions.

Customer Service

Customer service experiences were inconsistent, with some praising friendly staff while others reported rudeness and lack of assistance.
  • BB
    Brook
    Jan 4, 2026
    1.0
    The worst customer service and while working an overnight shift had to go through the line twice to place my coworker and my order and the the drive thru attendant argued about my app code and so spent my whole lunch in line only to not be able to eat! The orders were 2 McChickens for my coworker and for my order a McChicken a large drink and a side a big Mac and the app code was for a free med fry with 2 dollar purchase. I order more for my family of 5! Use common sense people I can't come inside at 130 am so sorry I work overnight and needed to eat! Ridiculous! They don't even answer the phone so I can complain to management talk about inconveniencing the customer! I will never give this location my business again!
  • AR
    Amanda Rose
    Jan 1, 2026
    1.0
    I placed a mobile order that allowed me to order breakfast, then I pull up at the window and they tell me they can't make it. Why does your app allow me to order something that I can't have if I get to the actual location and it's been switched over to lunch. It's especially frustrating because I was in your line during breakfast time but you guys take forever to push people through and make food so it got to lunch time before I could get my order picked up.
  • AF
    Alissa Fehr
    Dec 29, 2025
    4.0
    This is my favorite location in the area. Theyre cheaper in app, for some reason? Which disnt bother me since my son is Autistic and loves fries. This location rarely gets my order wrong and they're honestly fast with curbside. I don't like exiting though, the light is scary to go through so I usually drive the long way home to avoid the light
  • JC
    justus clawson
    Dec 25, 2025
    1.0
    Terrible management terrible service. The food was cold by the time it got to me when I was in the drive-through the walk-in lobby was closed. They gave me the wrong food in the manager. Got an argument with me and I’m not an argumentative person. I would not recommend.
  • JM
    Jake McLin
    Dec 3, 2025
    1.0
    They forgot my happy meal on a large order last Friday which is fine because mistakes happen, but the McDonald’s Customer Care was no help. They replied back and told me they were going to ask the store to refund the item, but after 3 days when I followed up they canceled out the ticket and said after 3 days I have to start the process over again when I emailed them directly. I ordered on the app too and contacted customer care when I got home. This McDonald’s is not close to me, I stopped on the way home and I’m not driving back to that one for their mistake. If they don’t stop ripping people off the bbb will be contacted.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4400 NE Chouteau Trafficway?

McDonald's at 4400 NE Chouteau Trafficway is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.