McDonald's

3.3
1208 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1300 West 103rd Street, Kansas City, MO
64114, United States

Hours

Reviews

3.3
1,208 reviews
5 stars
364
4 stars
248
3 stars
229
2 stars
112
1 star
255

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, respectful, and providing excellent service, with specific mentions of employees going above and beyond.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and misunderstandings at the drive-thru, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported stale or poorly prepared food.

Drive-Thru Experience

Several customers noted long wait times and communication issues at the drive-thru, impacting their overall experience.

Cleanliness

Some reviews mentioned cleanliness positively, while others raised concerns about health code violations and unsanitary conditions.
  • EN
    Elizabeth Anne Newberry
    Dec 27, 2025
    2.0
    I couldn't hear a thing you said in the drive thru thanks
  • JM
    Jason Martin
    Dec 18, 2025
    1.0
    Worst store ever. I got no help cause I was white
  • LB
    Lance Berry
    Nov 16, 2025
    3.0
    I only go for coffee but the staff is still very respectful and professional and nice .
  • JR
    J Reece
    Nov 14, 2025
    1.0
    I ordered curbside pickup through the app. I was parked in my spot waiting when they started shouting at me from the drive thru that I should come over there and how "I don't bite". I ordered curbside pickup for a reason. I am tired and not interested in speaking to anyone outside of a "thank you". It is not on me that YOU didn't want to come outside and bring the food to the curbside spot. Thanks for making me feel like shit because I used a feature on YOUR APP.
  • VS
    Vladimir Sainte
    Nov 13, 2025
    4.0
    Truly, enjoyed my drive through experience this evening. Huge respect to Shane for his stellar customer service! Not sure who owns this McDonalds franchise, but if you’re reading this review, please know that Shane went above and beyond for one of your customers this evening.

Frequently Asked Questions About McDonald's

What are McDonald's Kansas City West 103rd Street location's regular operating hours?

McDonald's in Kansas City at 1300 West 103rd Street is open daily from 5:00 AM to midnight.

During what hours is the drive-thru service available at this McDonald's?

The drive-thru is available daily from 5:00 AM until midnight.