Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,147 reviews
5 stars
331
4 stars
241
3 stars
201
2 stars
109
1 star
265
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of poor communication and attitude.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and difficulty in resolving these problems.
Food Quality
Customers frequently complained about cold, undercooked, or poorly prepared food, with some mentioning health concerns.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty floors and restrooms.
Service Speed
Many customers experienced slow service, particularly in the drive-thru, leading to frustration.
- MVMichelle Vernon2 days ago5.0Love getting kids meal chicken nuggets on a cheat day!
- RWRegina WilkesDec 30, 20251.0My burger was dry and salty. I asked for no onions and I got more cheese. My fries were old soggy and reheated .
- MPMichael PelzDec 7, 20251.0Ordered grinch meal on app, when going through drive through there was a sign saying there was no grinch meals. Couldn't get a receipt, and the girl giving it to me was rude. Overall I think the workers scalp toys and specials. Would love to see corporate do an investigation on this.
- KBKimberly BrakeNov 20, 20255.0We went through drive through and had the BEST service. Phoenix a young man was the best, he was interrupted by a man which seem to be the manager and he was absolutely rude to Phoenix. We told the young man please do not let that bother him and make sure he continues to do the best job that he has done.
- CSCaitlin SmithNov 19, 20251.0Terrible customer service. My drink was wrong and I asked for it to be remade and they gave me attitude about.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's Kansas City at 13301 State Line Rd?
McDonald's in Kansas City operates daily from 5:00 AM to 11:00 PM.
When is drive-through service available at this McDonald's location?
Drive-through service is available every day from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this address?
Delivery is available daily from 6:30 AM to 10:30 PM.
What types of payment are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
How can I order food for delivery or pickup from McDonald's in Kansas City?
You can order via their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
Which nearby places can help me with banking needs close to McDonald's on State Line Rd?
Nearby banking options include UMB Bank ATM, Commerce Bank, and Academy Bank, which can be convenient for withdrawing cash or other financial services before or after your McDonald's visit.
Are there any car care services near McDonald's at 13301 State Line Rd?
Yes, nearby car services include GO Car Wash for vehicle cleaning, Valvoline Instant Oil Change, and Walmart Auto Care Centers for automotive repairs and oil changes.
Where can I pick up groceries or pharmacy items nearby McDonald's Kansas City?
You can visit Walmart Pharmacy for medicine and Walmart Grocery Pickup & Delivery for groceries located near McDonald's.
What is the MyMcDonald's Rewards program mentioned on the profile?
MyMcDonald's Rewards is a program where you can earn points towards free food by ordering through designated channels.