Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
4,182 reviews
5 stars
1,187
4 stars
621
3 stars
720
2 stars
450
1 star
1,204
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some experiencing friendly and fast service while others faced rude staff and long wait times.
Order Accuracy
Many customers complained about incorrect orders, including missing items and wrong sizes, leading to frustration.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.
Food Quality
Feedback on food quality was mixed, with some praising hot and fresh items while others reported cold or poorly prepared food.
Management Issues
Numerous reviews pointed to poor management and staff behavior, suggesting a need for better training and oversight.
- MSMichael DePriest Sr.1 day ago2.0McDonald's is just something to cure the hunger pains and help your bowls move.
- TLThien LeeNov 12, 20253.0Nice restaurant to eat and buy used cars at Big Lot Cars.
- DCDaniel ContrerasNov 2, 20251.0I would’ve waited for throughly baked cookies not a melted mess of chocolate and soft dough.
- EPEh Ler PawOct 25, 20251.0I order a large lemonade thinking I would get a large lemonade but they gave me a medium size lemonade. I can clearing tell the difference. I wouldn’t really mind if the price was the same but the medium cup was 2.39 and the large cup was for 2.79 there’s a clearly a few cent difference. Why should I pay 2.79 for a medium drink when I can just pay the 2.39. I went to a different McDonald’s for the same drink size and got exactly what I paid for. I don’t understand why this McDonald’s do this, I’m not one to leave bad reviews, but this whole situation ick me the wrong way.
- JSJohn SmithOct 22, 20255.0I absolutely despise this restaurant. The "food" they serve here tastes terrible, looks like a dead rat, and somehow manages to smell worse. Not to mention the service, which is terrible at best. I had to wait AT LEAST 30 minutes after putting my order in the kiosk to even hear a word about my food. After asking the cashier about my food, she ROLLED HER EYES AT ME. I can guarantee that I will NOT EVER be back at this McDonald's location.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1421 Prospect Avenue, Kansas City?
This McDonald's location is open 24 hours every day of the week, from Monday to Sunday.
Does this McDonald's offer drive-through service?
Yes, this McDonald's has a drive-through that operates 24/7 every day of the week.
What delivery services does McDonald's provide?
McDonald's offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order for McDonald's delivery?
You can place an order online through their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa as payment options.
Where is this McDonald's located?
It is located at 1421 Prospect Avenue, Kansas City, MO 64127, United States.
Are there nearby fast food restaurants besides McDonald's?
Yes, nearby fast food options include Wayback Burgers and Taco Bell, which you might consider for variety before or after your visit.
What other amenities or shops are close to this McDonald's?
Nearby you can find Redbox for movie rentals and Furniture USA Appliances if you're interested in shopping for home appliances.
Are there nearby automotive services near this McDonald's?
Yes, several automotive services are close by, including Ants Performance for repairs and Phillips 66 for gas and automotive needs, useful if you need vehicle services during your visit.
Does McDonald's offer a rewards program for frequent customers?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points to get free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.