McDonald's

3.0
4205 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1421 Prospect Avenue, Kansas City, MO
64127, United States

Hours

Reviews

3.0
4,205 reviews
5 stars
1,196
4 stars
623
3 stars
724
2 stars
452
1 star
1,210

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed hot and fresh food, many complained about cold fries and incorrect items.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and overall lack of cleanliness.

Staff Attitude

Mixed feedback on staff attitude; some were praised for being friendly, while others were criticized for being rude or unhelpful.
  • RR
    Raquel R
    6 days ago
    1.0
    Insanely slow, even for a busy McDonald’s.
  • KK
    Keith Johnson (kayhogbanx)
    Jan 3, 2026
    5.0
    It GoEs DoWn In McDzDm #jUsTcLOwN'n🤡
  • TC
    Trent Carroll
    Jan 1, 2026
    2.0
    They dont care about anything other than production and they cant even get that right
  • JA
    Jaime Avila
    Dec 16, 2025
    1.0
    Today I went to get my breakfast at this place I was there at 535 am. When I pull up to order I asked for a #1 with hot chocolate the cashier told me they were washing it which I didn't mind. That I pull up. My order was 10.54 and I have him 11 dollars and didn't get my change. He than gave me my drink and and sandwich. I asked him for 2 ketchup and I told me they run out of ketchup which it was not the case because he had them next to him. When you go out for breakfast you would like to have a better atmosphere. It was a really bad service
  • RA
    Robert Anderson
    Dec 5, 2025
    1.0
    The absolute worst McDonald's I've ever been too. Service is extremely bad. And they just don't have any organization going on. Orders are either wrong or cold and old. And it seems that every single time I go there to get coffee, I have to wait because they seem to not know how to keep up on it. I don't know who owns or manages this store, but y'all can do better. And quit letting people stay around begging people for stuff. Makes me not want to visit at all.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1421 Prospect Avenue, Kansas City?

This McDonald's location is open 24 hours every day of the week, from Monday to Sunday.

Does this McDonald's offer drive-through service?

Yes, this McDonald's has a drive-through that operates 24/7 every day of the week.