Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.9
340 reviews
5 stars
174
4 stars
76
3 stars
21
2 stars
16
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and wrong ingredients, leading to customer dissatisfaction.
Speed of Service
While some customers experienced quick service, many noted slow delivery times and long waits during peak hours.
Cleanliness
The store was generally reported as clean, but there were serious concerns about food safety, including reports of mold on bread.
Overall Experience
Mixed reviews with some customers expressing loyalty due to good experiences, while others reported significant issues that deterred them from returning.
- TWTerrill WallsDec 4, 20255.0Awesome service 😄🐕🦺
- JGJacob GilpatrickNov 23, 20255.0#1 sandwiches in downtown KCMO
- TPTyler PaulOct 12, 20251.0Super slowIf you go on your lunch break, you will for sure risk your job and be late.There's nowhere to park.I don't suggest going here ever too many other locations that are way more conve nient
- KFKim FSep 13, 20255.0Very clean store with fresh subs and friendly staff.
- BKBrent K.Sep 8, 20255.0Not much to see from an atmosphere standpoint, but if you are in downtown Kansas City and need a quick bite - this is in a great location with easy in and out access. I stopped in today for a Turkey Tom and Chocolate Chip Cookie. My receipt says Courtney helped me. Not sure if thats true but she had long dark hair and honestly could not have been nicer. Best service I have ever received from a Jimmy John’s employee. She took my order and made my sandwich. Keep up the great work whoever you were as you made my day a better one because of your kindness!