Jimmy John's

3.2

158 reviews

Business Details

Sandwich Restaurant

Jimmy John's

17 W 63rd St, Kansas City, MO

64113, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

Sunday10:30 AM - 9:00 PM

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3.2

158 reviews

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AI-generated from recent customer reviews

Many customers reported slow service, with long wait times for both in-store orders and deliveries, often exceeding an hour.

Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect sandwiches.

Several customers noted unprofessional behavior from management and staff, including rudeness and a lack of urgency.

While some customers enjoyed the food, others complained about the quality and portion sizes, particularly for specific sandwiches.

There were mixed reviews regarding cleanliness, with some customers noting dirty tables and unsanitary conditions.

JK
Joe K
Dec 6, 2025
5.0
Quality food and even better service at this location. I appreciate the enthusiasm.
KM
Katie Moore
Jun 29, 2020
1.0
I ordered from this jimmy johns in hope that it would arrive “freaky fast”, this was not the case. My order arrived after at least an hour after ordering. If you want a quick delivery, do not order from here.
EC
Evelyn Case
Sep 10, 2019
1.0
trophy hunter. boycotted
BA
Braden Allen
Aug 10, 2016
1.0
The online ordering system accepts an order that was apparently "outside of their normal delivery zone". The delivery driver calls me to complain about her having to travel outside of their delivery area. Not only did it take over an hour before I even got a call from Jimmy John's struggling to find the address but ended up having to cancel the order and get a refund.