Jimmy John's

3.8
237 reviews

About

Sandwich Restaurant

Location

Jimmy John's
7014 NW 83rd St, Kansas City, MO
64153, United States

Hours

Reviews

3.8
237 reviews
5 stars
122
4 stars
40
3 stars
30
2 stars
5
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Food is generally described as fresh and tasty, but there are complaints about incorrect orders and portion sizes.

Delivery Issues

Many customers express frustration with delivery times and service, often citing delays and missed orders.

Cleanliness

The establishment is noted for being clean and well-maintained, contributing positively to the dining experience.

Speed of Service

While some customers appreciate the fast service, others report inconsistencies, with some visits being much slower than expected.
  • MM
    Mitchie
    1 day ago
    4.0
    Never trust that they will cut the sandwich in half!
  • JL
    Jayce LaBella
    Dec 27, 2025
    1.0
    Ordered through the app for lunch it took FOREVER got a #5 a Vito add pickles and it came with NO MEAT OR CHEESE. I called and they gave me a $15 credit so i still had to tip and pay a delivery fee for nothing. Very upset i spent $19.99 on bread.
  • AW
    Ariel Workman
    Oct 15, 2025
    3.0
    Food is usually pretty good. But usually not the most customer service friendly. Also we go every once in a while and I have a question. What do you have against cutting sandwiches in half? It says it on the receipt. Don’t give the option. I will just take my money down the street to Jersey Michaels.
  • RP
    Robert Porter
    Aug 30, 2025
    5.0
    Good variety of selections at reasonable prices.
  • KS
    KCM Studios
    Aug 27, 2025
    5.0
    Service here, and really at any Jimmy John’s, is always really good. This location went above and beyond to be friendly and personal though. I also enjoy the location on Shawnee Mission Parkway. Food is always perfect and of course freaky fast. :-)M