Jimmy John's

3.8
238 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4300 Roanoke, Kansas City, MO
64111, United States

Hours

Reviews

3.8
238 reviews
5 stars
120
4 stars
46
3 stars
25
2 stars
8
1 star
39

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items.

Customer Service

Feedback on staff was mixed; some praised friendly service while others noted rudeness and unprofessional behavior.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the store and food safety practices.

Delivery Issues

Customers frequently experienced delays and problems with delivery, including late arrivals and poor communication.

Food Quality

While some enjoyed the sandwiches, others complained about stale bread and overall food quality.
  • JT
    Jennifer Todd
    Dec 27, 2025
    1.0
    I get tired of getting a sandwich that is made wrong. This is the fourth time. Done with this JJs
  • EE
    Evan
    Dec 18, 2025
    1.0
    Order was so messed up I didn’t get to eat on my lunch break :/
  • SW
    Sarah Wooldridge
    Dec 10, 2025
    1.0
    Three times in a row this store has messed up my order. Will not be going back to this one. Fast doesn’t not always equal better.
  • CC
    Crystal Carlson
    Nov 12, 2025
    5.0
    There was an issue with my order that was completely out of the stores control. One of the employees called me, was kind, and apologized profusely. I don’t need multiple apologies because I’m not a crazy person lol… I speak for myself though because there are so many of you out there! Anyway you could tell that they cared. I’ve literally never had a problem with this location but when this issue did arise, I didn’t receive the “idgaf and get over it” attitude. I don’t remember your name but thank you 🫶🏽 Also - try to remember that they sometimes use outside delivery services.. So you’re complaining to the wrong company.
  • MD
    Mark Dickenson
    Nov 12, 2025
    1.0
    Two times now this Jimmy John’s has given the wrong order. Just don’t order from this Jimmy John’s.