Five Guys

4.2
1084 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5223 NE Antioch in Kansas City is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
5223 NE Antioch, Kansas City, MO
64119, United States

Hours

Reviews

4.2
1,084 reviews
5 stars
626
4 stars
247
3 stars
86
2 stars
44
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and order mistakes.

Food Quality

Food quality is generally praised, especially burgers and fries, but there are complaints about inconsistency and overcooked items.

Pricing

Many customers find the prices to be high relative to the portion sizes and quality, leading to dissatisfaction.

Atmosphere

The atmosphere is described as casual and sometimes unclean, with reports of slippery floors and dirty tables.
  • KS
    Kenneth Stuart
    2 days ago
    1.0
    Waited over 45 minutes for my order. The staff misled me the entire time to think my order would be ready in just a few more minutes. How can a place that serves burgers run out of burgers!?
  • MG
    Mike Groom
    Dec 16, 2025
    1.0
    This store will take your door dash order and then cancel with door dash. Id try another location
  • LK
    lyddia kelm
    Dec 12, 2025
    2.0
    Wildly overpriced, greasy food, lackadaisical service poor atmosphere I was not impressed. I paid $20 for a greasy sandwich and fries just dumped in a bag.
  • TU
    Trevor Clay (FOXX Distribution - US/KC)
    Dec 7, 2025
    1.0
    2 Burger orders “All the way” No pickle on the 1st cheeseburger “all the way” No tomato on 2nd cheeseburger “all the way” Totally messed up- tomato was on both and no pickles on both. Very simple - Zaire at register it’s correct on receipt. Frustrated to get home before noticing.
  • MC
    Miranda Christenson
    Dec 6, 2025
    2.0
    The guy at the register who seems to be a manager is very rude. Every time I have came in there. when trying to figure out what I was gonna order, he seemed to be very annoyed. When there was no one behind me in line. The second time I was doing an Uber eats and the order was not complete. The store wasn’t busy. I waited around five minutes to get the order asked for the order number he took the bag out of a bigger bag, sat on the counter and left everything sitting there then I had to put it all back into the bag not very good customer service.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.