Five Guys

4.2
1075 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5223 NE Antioch in Kansas City is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
5223 NE Antioch, Kansas City, MO
64119, United States

Hours

Reviews

4.2
1,075 reviews
5 stars
624
4 stars
247
3 stars
86
2 stars
42
1 star
76

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers for being tasty and customizable, but there were complaints about inconsistent cooking and over-seasoned fries.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff and mistakes with orders, although some praised friendly and efficient service.

Pricing Concerns

Many customers found the prices to be high relative to the portion sizes and quality, leading to mixed feelings about the overall value.

Cleanliness

Feedback indicated that cleanliness varied, with some customers noting dirty tables and floors, while others reported a clean environment.

Atmosphere

The atmosphere was described as casual and utilitarian, suitable for quick meals rather than a leisurely dining experience.
  • MW
    Marva Williams
    2 days ago
    5.0
    Five Guys in Kansas City. Good food, we had a positive experience.
  • BT
    Bryan Thomason
    Nov 14, 2025
    1.0
    Slowest service ever!
  • LC
    Logan Charipar
    Nov 11, 2025
    4.0
    Customer service was amazing for a fast food spot, which is rare nowadays. Burgers & fries are always top tier.
  • MT
    Mr. L. Thompson
    Oct 25, 2025
    4.0
    I will ask them to season the patties next time, other than that, the hamburger was good.
  • ID
    Ivan Davis
    Oct 24, 2025
    1.0
    Horrible expirence. I walked in and the night manager rudely told me that they where out of bacon, I then ask for fries and they were out of them as well. The cashier did not acknowledge me and did not say anything to me. My burger patties were rock solid and tasted worse then Mcdonalds. Higher Management should investigate the lack of customer service being presented, until then I am staying away.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.