Five Guys

4.2
1384 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8600 Ward Parkway in Kansas City is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
8600 Ward Parkway, Kansas City, MO
64114, United States

Hours

Reviews

4.2
1,384 reviews
5 stars
780
4 stars
341
3 stars
146
2 stars
39
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the burgers and fries for being delicious and fresh, though some reported issues with over-seasoning and cold food.

Service Speed

Numerous reviews highlighted slow service, with long wait times for food orders, particularly for mobile orders.

Staff Attitude

Feedback varied on staff professionalism, with some customers noting friendly service while others reported rudeness and unprofessional behavior.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some customers noting improvements while others reported unsanitary conditions.

Pricing

Customers generally found the food to be overpriced, especially given the quality and service inconsistencies.
  • SA
    Sidney Anderson
    3 days ago
    5.0
    ⭐⭐⭐⭐⭐ My wife and I stopped by this Five Guys on 11/15 around 7 p.m., and everything was outstanding from start to finish. The cashier greeted us with a genuine smile and was super friendly and welcoming. While we waited, it was awesome to watch the entire crew working together like a well-oiled machine—real teamwork in action. The burger? Absolutely 🔥🔥🔥—easily one of the best I’ve ever had from Five Guys. The fries were perfect as always: hot, crispy, and generously portioned. You all are killing it with consistently, and that’s exactly why we keep coming back. Keep doing what you’re doing!
  • CJ
    Colleen Johansen
    Nov 8, 2025
    5.0
    This was one of the best places I have been to in a long time. Staff greeted each and every person that walked in, welcoming everyone cheerfully. They were friendly during ordering and pick up. Fries were hot and crispy, perfectly salted. Our Patty Melts were delicious.
  • DS
    diego s
    Oct 28, 2025
    5.0
    bro the 5 guys meat taste so good in my mouth
  • SD
    S F (Dolly)
    Sep 29, 2025
    5.0
    Burger was great
  • AW
    Audrey Williams
    Sep 25, 2025
    5.0
    I had four orders and everything was burnt. Could not eat it.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.