Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.7
184 reviews
5 stars
162
4 stars
8
3 stars
3
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, engaging, and helpful, creating a welcoming atmosphere.
Service Speed
While many reviews highlighted fast service, some customers experienced long wait times during busy periods, suggesting a need for improved logistics.
Drink Quality
The coffee and drinks received high marks for taste and variety, with many customers expressing satisfaction with their orders.
Customer Experience
Overall, customers reported positive experiences, often mentioning the fun environment and upbeat music, although there were isolated complaints about service issues.
Concerns Raised
A few reviews noted issues such as perceived racial profiling and inconsistent drink preparation, indicating areas for improvement.
- KAKristen AllenDec 3, 20255.0Fave coffee place! The staff is what makes it great! Always a great vibe! Makes my day every time I go!
- JSJewell SmithNov 28, 20255.0Wonderful staff and great drinks!
- BSBradley ScottNov 13, 20255.0Fast and friendly service from the staff. Engaging in conversation while making our drinks.
- EAEric AllenOct 27, 20255.0Hands down the best spot for coffee! Not only do they have something for everyone, but the staff is fantastic and always goes above and beyond. My wife and I absolutely love coming here.
- MIMatt Bradley Founder Clear Insight InvestmentsOct 25, 20255.0Great place, great service. Could do with some logistic help during the rush time. Having to wait to order while 3 cars who got there after me got their orders taken. Turned into a almost a 20 min wait to order and get the order. Way longer then usual.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 3331 NE 86th Ter. in Kansas City?
Dutch Bros Coffee is open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there any caffeine-free drinks available at Dutch Bros Coffee?
Yes, caffeine-free options include decaffeinated espresso-based drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Can I get a free drink on my birthday at Dutch Bros Coffee?
You can receive a free drink on your birthday by downloading the Dutch Bros app to get the birthday reward! If you don't have the app, just let your broista know.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop about personal checks.
Does Dutch Bros Coffee at this location offer drive-thru and curbside pickup services?
This location has a drive-thru available and offers curbside pickup, but does not provide delivery services.
Where can I order Dutch Bros drinks ahead of time?
You can order ahead using the Dutch Bros app available on the Apple App Store and Google Play Store or via the order URL: https://go.dutchbros.link/mFX0g8byDOb.
What nearby places can I visit along with Dutch Bros Coffee at 3331 NE 86th Ter.?
Nearby you can find UMB Bank ATM for your banking needs, QuikTrip for gas and convenience items, Burger King for fast food, Starbucks for more coffee options, and Walmart for shopping including pharmacy services.
How might nearby amenities like UMB Bank ATM and Western Union help customers visiting Dutch Bros Coffee?
Customers can conveniently handle banking or money transfer services at UMB Bank ATM and Western Union near Dutch Bros, making it easy to combine errands with your coffee run.
Are there family-friendly and pet-friendly accommodations at Dutch Bros Coffee?
Yes, Dutch Bros welcomes families and children, offers kids drinks like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies, and is also dog-friendly.