Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kansas City, MO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
452 reviews
5 stars
170
4 stars
62
3 stars
40
2 stars
34
1 star
146
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are highly inconsistent, with many reports of rude staff, long wait times, and incorrect orders.
Management Issues
Frequent complaints about poor management practices, including staff treatment and lack of organization, contribute to a negative atmosphere.
Product Availability
Customers often report that the location is out of various menu items, leading to dissatisfaction with their orders.
Positive Staff Interactions
Despite the negative feedback, some customers highlight positive interactions with specific staff members who provided excellent service.
Cleanliness and Environment
Several reviews mention cleanliness issues and a chaotic environment, impacting the overall customer experience.
- ENEthan NorrisDec 7, 20255.0Good service.
- JBJamie BrizendineNov 30, 20252.0Horrible service. Dancing instead of making orders. Left me standing at the register because the touchscreen kiosk doesn't work. If this is the only place close to get doughnuts and coffee, stay home and make bacon and eggs. 11/30/2025 the date of my last visit EVER to this location. And to the manager who lipped off to my wife after the extended wait for coffee, you're the worst manager I've ever experienced. This is a customer based business. Take care of the customer instead of dancing and singing.
- ISivy sereneNov 30, 20255.0The service is ALWAYS exceptional! Everyone is so sweet funny and caring. I always get a smile and get such taken care of. The coffee is phenomenal and what i ask for. Vibes are always comforting and i leave with a smile every damn time!! Donut holes are fire too but duh.
- JPJames PiburnNov 29, 20251.0Waited over 20 minutes in line with only 1 car ahead of us that had already ordered. Our order was wrong twice, after sending it back once we decided it wasn't worth it to wait another 15 minutes for all the employees to finish their texting and the manager to finish his hangout session in the lobby to get our order corrected. I highly recommend you not going to this particular Dunkin.
- MJMelissa JoNov 21, 20251.0For took forever, they ran out of munchkins and said they don't do refunds rather rudely, they did replace them with donuts though, bad attitudes all around from the staff
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 6304 N Chatham Ave, Kansas City?
Dunkin' is open daily from 4:30 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, they offer both delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' during the season?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead from Dunkin' using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available for both iOS and Android devices for a fast grab and go experience.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages, including breakfast, brunch, lunch, and dinner options.
Is there a drive-thru option available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
Where can I find grocery stores near Dunkin' on N Chatham Ave?
ALDI USA, a grocery store and supermarket, is located nearby, making it convenient to shop for groceries before or after your visit to Dunkin'.
What fitness centers are located near Dunkin' in Kansas City?
Nearby fitness centers include 9Round Fitness, 9ROUND gym, and HOTWORX, providing options for exercise before or after enjoying Dunkin's offerings.
Are there any dining options close to Dunkin' besides it?
Yes, nearby dining options include Tropical Smoothie Cafe, Chipotle Mexican Grill, Wendy's, Goodcents sandwich shop, and 64 Tavern & Grille sports bar, offering a variety of meal choices.
Does Dunkin' have free Wi-Fi and payment options?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments for your convenience.