Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Kansas City? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 13131 State Line Road .
Numerous customers reported frequent order cancellations without explanation, leading to frustration and dissatisfaction.
Customer Service
Mixed reviews on customer service; while some praised individual staff members, many highlighted rude or unhelpful interactions, particularly with management.
Delivery Issues
Customers consistently experienced long wait times for delivery, with some orders taking over two hours or not arriving at all.
Food Quality
While some customers enjoyed the food, others complained about incorrect orders, cold pizzas, and poor quality.
Staffing Problems
Many reviews noted staffing shortages, leading to slow service and operational issues, including difficulty reaching the store by phone.
SM
Sean Moorman
Aug 30, 2025
1.0
I'm officially done with this place. The hours of operation are never correct. They cant keep the place staffed. They cancel orders whenever they feel like. I've had 3 canceled in a row. I literally just placed an order, and it was canceled almost immediately. I drive by thinking maybe its closed or something. Nope! They just don't feel like working.
DB
Daisy Bakesteri
Aug 12, 2025
5.0
BEST DOMINOS ! ALWAYS FRESH and HOT with great service. The manager is helpful and really makes a point to even help in the kitchen! I ALWAYS tip the guys to show the gratitude for their hard work when there is a short in staff and only 2 ppl are working and 1 driver. They put those pizzas out pretty quick tho! Kudos!!
KK
Kerry
Aug 9, 2025
1.0
The WORSE place I have ever dealt with. Ordered pizza for my classroom. I had placed a large order at my school for 23 HUNGRY school age children that were relying on this delivery for their lunch. I happened to check the status of the order online shortly before delivery and it read CANCELED. What??? No courtesy phone call. I called the store and the manager, Stephen, was incredibly defensive and rude. His response was, "why are you trying to make my life hard?" when I complained that I had a classroom full of hungry children with no lunch. Truly the worse customer service I have ever received in my life.
SC
Sean Cummings
Aug 8, 2025
1.0
Placed order online and after an hour, order was cancelled for no reason. I don’t even know why it was cancelled. Tried to call no one answered. This place is a joke.
TS
Tyler Schmidt
Jul 26, 2025
1.0
This location is terrible unless you pick up. The people on the phone are fine but the food was cold when it arrived. it was estimated that it would be about 30 minutes but an hour+ later my kids were still waiting for their food with no offer of discount or apology for their crappy service.
What types of pizzas can I order at Domino's Pizza in Kansas City?
Domino's offers a variety of Specialty Pizzas and options to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.
What are the delivery hours for Domino's Pizza at 13131 State Line Road?
Delivery is available from 10:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does Domino's Pizza offer takeout and what are the takeout hours?
Yes, takeout is available daily from 10:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
What services does Domino's Pizza offer for pickup and delivery?
They offer curbside pickup, delivery, and no-contact delivery options for customer safety and convenience.
What payment methods are accepted at Domino's Pizza in Kansas City?
They accept various payment options including cash, credit cards like Visa, Mastercard, American Express, Discover, contactless payments, digital wallets such as Apple Pay and Android Pay, PayPal, Afterpay, Klarna, Bitcoin, and more.
Where is Domino's Pizza located in Kansas City?
Domino's Pizza is located at 13131 State Line Road, Kansas City, MO 64145.
Can I order Domino's Pizza online for delivery or carryout?
Yes, you can order online for delivery or carryout through Domino's official website or apps for iOS and Android.
What other dining options are near Domino's Pizza at 13131 State Line Road?
Nearby dining options include Sushi Haru (sushi and Asian cuisine), Al Beik (Lebanese halal food), Jarocho South (Mexican and seafood), Taco Bell (fast food), and Cold Stone Creamery for ice cream.
How can nearby places like CVS Pharmacy and Minute Clinic be helpful during your visit to Domino's Pizza?
If you need to pick up prescriptions, health products, or quick medical advice, CVS Pharmacy and Minute Clinic are conveniently located nearby for your needs before or after enjoying your meal.
Are there any nearby services close to Domino's Pizza that could be useful?
Yes, services such as laundry at Nature’s Touch Cleaners and Pride Cleaners, dental care at Kansas City Dentist and Emergency Dental of Kansas City, and retail stores like Undefeated Living and Fashion Resale Boutique are nearby.