Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
5381 NE Antioch Rd, Kansas City, MO
64119-1559, United States
Hours
Reviews
4.1
252 reviews
5 stars
144
4 stars
50
3 stars
22
2 stars
13
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported poor service experiences.
Food Quality
The food quality received mixed reviews; while some enjoyed the meals, others noted inconsistencies and issues with incorrect orders.
Cleanliness
The location is frequently described as clean and well-maintained, contributing positively to the dining experience.
Pricing
Several customers expressed concerns about high prices, feeling that the value did not match the cost.
Wait Times
Customers reported varying wait times, with some experiencing long delays, particularly with mobile orders and during busy hours.
- CScole stiensNov 10, 20251.0Walked in and wanted to use the restroom and wash my hands. I get approached by a homeless man by the restroom asking for money. Why am I being solicited inside the restaurant?? Then went to ask for the restroom code and the lady absolutely refused to give it to me before I ordered. I explained to the lady I really needed to use it before I order and need to wash my dirty hands. She stays again, you will not get the code until you order food. I said i am obviously going to order and she was extremely rude so instead I walked out. Extremely ridiculous and petty that I could not use the restroom before I ordered. WILL NOT GO BACK TO THIS LOCATION EVER
- P_Paulette _88Oct 28, 20255.0This is one of my favorite locations. Customer service is always a 10 out of 10 and the food is great.
- AFAlissa FehrOct 14, 20253.0We went on a Sunday around noon. There was 2 employees. I was impressed that they had booster seats and high chairs. The way the parking lot is, is almost univiting for people to want to go into the store though. I used to live next to a DQ when I was a kid and I would get the free dilly bar with the token, but apparently I have gone much as a 30+ year old with kids because I was shocked at our total. I spend less at sonic for nearly my same order. I digress. As I was looking I liked that the dilly bar has got some new options for sugar free, almond or coconut milk; they even had single serve ice cream cake. Cute!
- JAJeanette ArmstrongOct 11, 20251.0Stopped at this location at 10 pm, they say they are open until 10:30. Drive through lit up. Waited for 5 or ao minutes, no response. Drove around and they had already closed. If their hours are changing they need to update.
- CDchris davisSep 28, 20251.0At 7:36 PM, I placed a mobile order, specifying an estimated delivery time of 7:47 PM. Upon arriving at the mobile order pickup lane, I waited for approximately 30 minutes beyond the estimated time. Subsequently, I joined the line of customers and endured an additional 10 minutes of waiting. Upon reaching the front of the line, I was informed that the item I had ordered was unavailable, necessitating its cancellation. This experience raises concerns about the efficacy of mobile orders and mobile order lanes, as they often lead to extended wait times and inconvenience for customers. It would have been more prudent to wait in line with the general public at that juncture.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats are offered at Dairy Queen Grill & Chill in Kansas City?
Dairy Queen Grill & Chill offers classic fast food including burgers, fries, soft-serve ice cream, signature shakes, and their famous Blizzard® treats.
What are the regular opening hours of Dairy Queen Grill & Chill at 5381 NE Antioch Rd?
The restaurant is open daily from 10:00 AM to 9:15 PM.
Does Dairy Queen Grill & Chill have any special holiday hours?
Yes, they close on Thanksgiving and Christmas Day. On certain holidays like October 31 and December 31, they close earlier at 8:00 PM, and on July 4 they close at 4:00 PM.
Can I order food online for pickup at this Dairy Queen location?
Yes, you can place an order online for pickup via their official website at https://www.dairyqueen.com/en-us/order/pickup/n/46021/.
Is the Dairy Queen Grill & Chill location family-friendly and accessible?
Yes, this location welcomes families and children, provides booster and high chairs, has outdoor seating, wheel-chair accessibility, restrooms, and free WiFi.
Does this location have a drive-thru service?
Yes, Dairy Queen Grill & Chill provides a drive-thru service for convenient ordering.
What are some nearby places to visit when coming to Dairy Queen Grill & Chill at 5381 NE Antioch Rd?
Nearby places include Dutch Bros Coffee for coffee and smoothies, Godfather's Pizza if you're looking for pizza, and Antioch Bar & Grill for American fare.
Are there other restaurant options close to Dairy Queen Grill & Chill?
Yes, there are multiple nearby restaurants such as MOD Pizza, Stroud's Restaurant & Bar, Clean Eatz for healthy options, and several Starbucks locations for coffee.
How can I use nearby facilities like storage or auto services while visiting Dairy Queen Grill & Chill?
Nearby facilities such as Extra Space Storage for storage needs and Sears Auto Centers for automotive services are conveniently located close by, making it easy to combine errands with your visit.
Where can kids and families go for dental or medical services near Dairy Queen Grill & Chill?
Nearby health services include Affordable Dentures & Implants, Vitality Dental, and Bailey Dental Care, plus ARC Physical Therapy+ for therapy and Pinnacle Therapy Services for sports medicine.