Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
5381 NE Antioch Rd, Kansas City, MO
64119-1559, United States
Hours
Reviews
4.1
256 reviews
5 stars
145
4 stars
51
3 stars
22
2 stars
13
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent; some customers report excellent service while others experience rudeness and long wait times.
Food Quality
Food quality varies, with some customers praising freshness and taste, while others report issues with incorrect orders and old food.
Cleanliness
The restaurant is generally noted for being clean, but some customers have mentioned issues with cleanliness in the dining area.
Pricing
Many customers feel that prices are too high for the quality of food and service received.
Operational Hours
There are complaints about the accuracy of posted hours, with some customers finding the location closed before the stated time.
- LBlee bDec 18, 20255.0ELIZZZAAABEETHHHH, 10/10 she was amazing she made me felt so good about everything and she made sure my food was hot just like the service thanks lizzy lizz I appreciate u
- KGKate GaskinsDec 11, 20251.0So this DQ closes at 9:15 on Thursdays. We were in the drive through, at the ordering thing at 8:50. We waited until 8:55 and they came on and told us they were closed. Never going there again.
- TPTabitha PlanteDec 3, 20251.0Placed a pickup order thru DoorDash, had to walk in store and only 1 of the 4 employees standing behind the counter acknowledged me. I had to ask 3 separate times for my order. Bottled water wss out and they wouldn't refund the cost, just handed me another cup and said use the fountain. Don't waste your time at this location.
- CScole stiensNov 10, 20251.0Walked in and wanted to use the restroom and wash my hands. I get approached by a homeless man by the restroom asking for money. Why am I being solicited inside the restaurant?? Then went to ask for the restroom code and the lady absolutely refused to give it to me before I ordered. I explained to the lady I really needed to use it before I order and need to wash my dirty hands. She stays again, you will not get the code until you order food. I said i am obviously going to order and she was extremely rude so instead I walked out. Extremely ridiculous and petty that I could not use the restroom before I ordered. WILL NOT GO BACK TO THIS LOCATION EVER
- P_Paulette _88Oct 28, 20255.0This is one of my favorite locations. Customer service is always a 10 out of 10 and the food is great.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats are offered at Dairy Queen Grill & Chill in Kansas City?
Dairy Queen Grill & Chill offers classic fast food including burgers, fries, soft-serve ice cream, signature shakes, and their famous Blizzard® treats.
What are the regular opening hours of Dairy Queen Grill & Chill at 5381 NE Antioch Rd?
The restaurant is open daily from 10:00 AM to 9:15 PM.
Does Dairy Queen Grill & Chill have any special holiday hours?
Yes, they close on Thanksgiving and Christmas Day. On certain holidays like October 31 and December 31, they close earlier at 8:00 PM, and on July 4 they close at 4:00 PM.
Can I order food online for pickup at this Dairy Queen location?
Yes, you can place an order online for pickup via their official website at https://www.dairyqueen.com/en-us/order/pickup/n/46021/.
Is the Dairy Queen Grill & Chill location family-friendly and accessible?
Yes, this location welcomes families and children, provides booster and high chairs, has outdoor seating, wheel-chair accessibility, restrooms, and free WiFi.
Does this location have a drive-thru service?
Yes, Dairy Queen Grill & Chill provides a drive-thru service for convenient ordering.
What are some nearby places to visit when coming to Dairy Queen Grill & Chill at 5381 NE Antioch Rd?
Nearby places include Dutch Bros Coffee for coffee and smoothies, Godfather's Pizza if you're looking for pizza, and Antioch Bar & Grill for American fare.
Are there other restaurant options close to Dairy Queen Grill & Chill?
Yes, there are multiple nearby restaurants such as MOD Pizza, Stroud's Restaurant & Bar, Clean Eatz for healthy options, and several Starbucks locations for coffee.
How can I use nearby facilities like storage or auto services while visiting Dairy Queen Grill & Chill?
Nearby facilities such as Extra Space Storage for storage needs and Sears Auto Centers for automotive services are conveniently located close by, making it easy to combine errands with your visit.
Where can kids and families go for dental or medical services near Dairy Queen Grill & Chill?
Nearby health services include Affordable Dentures & Implants, Vitality Dental, and Bailey Dental Care, plus ARC Physical Therapy+ for therapy and Pinnacle Therapy Services for sports medicine.