Chipotle Mexican Grill

Reviews

• NN

  nicky nicole

  3 days ago
  5.0
  My go to
• CF

  Charles Franklin

  Feb 22, 2026
  1.0
  This location is the absolute worst I've ever been to. I've gone 4 times now, every time has had issues, especially the drive through pickup. Missing protein on 2 of the 4 bowls, unhelpful and rude staff, cold rice, and most recently, a bowl missing protein, cheese and salsa. I was literally just given a bowl of rice, sour cream, fajitas and 1 of the two salsas I ordered. Is this some kind of sick joke???
• LS

  Lily Sappington

  Feb 2, 2026
  1.0
  After waiting a very long time when there was only one person in front of me, it seemed like the staff was panicking or something because the cashier did a terrible job. There was 2 of us ordering together, and she was trying to ring me up while my partner was still ordering. I made it clear that that our orders would be together, and she looked at me and said “I know.” Then continued to ring up my food on a separate ticket, and told me to pay. I trusted her, so I payed and then she ended up having us paying separately. She did not know what was going on and she could’ve clarified with me or something instead of pretending like she knew what I was saying when I told her our orders were together. She was rushing us so much that we didn’t even get to use our coupon for free guac, if she would’ve just slowed down and waited until my partner was done ordering to put our ticket together we would’ve been able to use his coupon. But instead, she charged us separately and made me pay for the guac. And then, I didn’t even get the guac. I got charged for guac that I didn’t get. She also charged me for 2 bags of chips when I only ordered one. I called chipotle support and they said they’d send me a coupon to get a free guac and I haven’t received that coupon yet. Just a hot mess express.
• SA

  Sophie Ahrens

  Jan 24, 2026
  5.0
  Night crew is the best!!! I’ve had great customer experience with staff and quality food every time I go! I’ve heard from others they have had terrible experiences, but I go after working late and the staff at that time is always so friendly and welcoming! I will be staying away during the day because these reviews are true about that…
• DL

  Devin Ljung

  Jan 23, 2026
  5.0
  Ordered a create your own kit through the app and picked it up at the drive thru window. Service was fast, convenient, and the lady working the window today was friendly. Thanks!

Frequently Asked Questions About Chipotle Mexican Grill