Business Details
About
Mexican Restaurant
Chipotle Twin Creeks is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.5
708 reviews
5 stars
166
4 stars
71
3 stars
54
2 stars
54
1 star
363
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and untrained.
Food Quality
Many customers reported bland, poorly prepared food, with issues such as small portion sizes and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Inconsistency
Customers experienced significant inconsistency in food availability and quality, leading to frustration and disappointment.
- GCGwen Connors5 days ago1.0Put in a drive-through order and waited more than 30 minutes, watched people in the line order and check out faster than me…won’t be back.
- SKS KJan 6, 20261.0Ordered online and it was the absolute worst Chipotle meal of the likely 500 I've had. All rice chunks and sour cream, barely anything else. Not even the baby would eat it who eats everything. Total waste of my $25, particularly the "pre-tip" I knew better than to give. If all Chipotles serverd food like this, they would have been out of business long ago. I don't know who is in charge of this store but I sure hope you do a check in real soon.
- CBCorey BarkerJan 6, 20261.0Spent 14 bucks on a chicken bowl with guacamole it looked like a kids meal so small the girl making must have to pay for the ingredients or something. I’m done with chipotle and making my own at home
- MMMaria MartinJan 3, 20261.0There is a worker there named Olivia and she is so unbelievably rude. She typically works the register and her commentary is so disrespectful. I just had a horrible interaction with her. I was in shock at the way she was speaking to me. I accidentally paid for the wrong order. She told me what my total was and I laid my card down after she told me the total. She still had another order pulled up on the screen, so I was charged an incorrect amount. I immediately apologized and I could tell she was upset with me. She then proceeded to say in a very snarky tone, "you're in such a hurry that you're paying for everyone's orders." I didn't know what to say because I was not rushing her in anyway, apologized for paying for the wrong order, and said thank you. She was not happy that she had to refund me. Do not go to this location. Unbelievable.
- DSDenise ShieldsDec 20, 20251.0Horrible service. Rude people. Always want to close early. Gives 1/2 servings and gave attitude when you I asked for full serving. Only this location. Manager said it was 25 minutes to make white rice. Not friendly customer service. 1 out of 10 service. Will never go again! Walked out!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Twin Creeks offer?
Chipotle Twin Creeks offers customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at Twin Creeks?
The restaurant is open daily from 10:45 AM to 10:30 PM.
Can I order Chipotle Mexican Grill food online?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Twin Creeks have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Is Chipotle Twin Creeks welcoming to the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers, ensuring an inclusive environment.
What is the contact phone number and email for Chipotle Mexican Grill Twin Creeks?
You can reach them by phone at +1 816-462-6031 or email at MO.3552.TwinCreeks@chipotle.com.
Where is Chipotle Mexican Grill Twin Creeks located?
It is located at 949 N 84th Terrace, Clay, Kansas City, MO 64155, USA.
What nearby food options are available around Chipotle Twin Creeks?
Nearby food options include Firehouse Subs and Starbucks, both great for sandwiches or coffee before or after dining at Chipotle.
Are there real estate services near Chipotle Twin Creeks?
Yes, multiple real estate agencies such as Bobbi Cordova Realtor and ReeceNichols offices are nearby, which might be convenient for local home buyers or sellers visiting the area.
Is there a Starbucks near Chipotle Twin Creeks for coffee or snacks?
Yes, Starbucks is located nearby, providing coffee, smoothies, and snacks ideal for a quick break before or after your Chipotle meal.