Chipotle Mexican Grill

Reviews

• CM

  Cocoia Martins

  3 days ago
  4.0
  Great customer service but Myles. Very rude manager. Had his own workers scared. Myles should never come monitor chipotle. He makes his workers work more than him.
• GG

  GiGi

  3 days ago
  1.0
  Thalia had a terrible attitude. Refused to give us fresh food even though it was sitting right there, and acted like we were an inconvenience for being there. Ive never had a half filled bowl with cold hard rice for $14 in my entire life. Will be getting a refund/remake because they have lost their rabbid minds here
• HN

  Hal Nelson

  3 days ago
  1.0
  I came here 30 minutes before close. I asked my order taker how she was doing and she seemed unenthused. I continued with my order. Thalia used old rice despite new fresh rice being available right in front of me. She made me a kid order despite me never ordering that and it had to be remade. I ordered double meat and the meat is cold and skimpy. Both meals were cold even though we ate it right after ordering it. I really tried not to complain but this is by far the worst Chipotle experience I’ve ever had and I would never return to this location. Quality and customer service are both EXTREMELY sub par. It was expensive, cold, and old, for no reason and the guest interaction was terrible.
• HE

  Haley Ebbrecht

  5 days ago
  1.0
  I frequently have a negative impression of the staff when I visit this location. Came in at 10:40 pm tonight. Workers were clearly annoyed to see me and it took a second to get addressed and it was “well you’ll definitely be our last customer tonight.” A girl puts on her gloves to make me food, then says she doesn’t have enough rice left. I say “no rice?” She shrugs and answers no. I ask “no brown rice either?” She already starts taking her gloves off and says no. The store is open for another 15 minutes from when I went back to my car. Why are employees not continuing to cook and have food available? It was already being put up from the line at 20 minutes til close. I had to race to the other location on Boardwalk to get food before close and I was WARMLY greeted immediately and served with a smile. All the food was still out and the workers were very nice. I am a waitress and I’m not some ignorant Karen who doesn’t understand. I did not come in too late to be served and upon visiting your other location, this clearly isn’t your normal practice. This location does not care about customer service or customer retention and it’s not a good look for the business. Inconveniencing customers and denying service because you want to get off work quicker isn't acceptable. I hope the right people read this and this leads to a change in customer service at this location.
• TT

  Tee

  Nov 14, 2025
  1.0
  They use the “someone must have stole” the order when nobody checked to make it in the first place. Happened twice… in the words of G.W. “fool me can’t get fooled again”

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