Chipotle Kansas City Live is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice, stale chips, and incorrect orders.
Service Issues
Many reviews highlighted poor service, including long wait times, unhelpful staff, and confusion with orders.
Cleanliness
The restaurant was often described as dirty, with overflowing trash and unclean dining areas.
Portion Sizes
Numerous customers complained about small portion sizes, especially when paying extra for additional ingredients.
Availability of Items
Customers noted frequent shortages of menu items, including rice, chips, and specific proteins, leading to dissatisfaction.
LF
Lauren Funk
3 days ago
1.0
The food was horrible. I ordered a chicken bowl and it was too salty, I couldn’t even eat it and the guacamole was terrible.
AG
Andrew Green
Oct 12, 2025
3.0
They were out of the fajita veggies. They were out of the chimichurri (the whole reason I came here). The tables were mostly nasty/dirty.
RJ
Richard Jones
Sep 21, 2025
1.0
Arrived @ 9:30 on Saturday evening. No wait to order. Food great was great. Went to use the restroom and was told no the restrooms were closed. Huh? I'm a paying patron and I cannot use the restroom? Second and last time in this establishment.
AA
ALBERT
Sep 11, 2025
5.0
The food was really good, the place was nice, and the staff was okay.
SG
Sheree Goode
Sep 2, 2025
2.0
The staff was confused about what order was mine as if I had any control over how they labeled my online order. The chips were stale and I found several large pieces of meat fat in my bowls. Won’t be rushing back because the quality has really gone down.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Kansas City Live offer?
Chipotle Kansas City Live offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced ingredients.
What are the operating hours for Chipotle Kansas City Live?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Kansas City Live located?
It is located at 1370 Walnut St, Jackson, Kansas City, MO 64106, across from Power and Light.
Does Chipotle Kansas City Live offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I place an online order for Chipotle Kansas City Live?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
Are there options for catering or gift cards at this Chipotle location?
Yes, they offer catering services and gift cards for customers.
Is Chipotle Kansas City Live LGBTQ friendly?
Yes, Chipotle welcomes the LGBTQ community.
What popular nearby places can I visit before or after eating at Chipotle Kansas City Live?
You can visit MeMa's Old-Fashion Bakery for pastries, Tropical Smoothie Cafe for smoothies, or Joe’s Kansas City Bar-B-Que for classic BBQ, all located near Chipotle.
Are there entertainment venues close to Chipotle Kansas City Live?
Yes, nearby venues include The Gallery, The Gallery Event Space, and several casinos such as ZinyoR.You and John C, perfect for post-meal entertainment.
Is the Chipotle Kansas City Live location convenient for visitors to Power and Light District?
Yes, it is located across from Power and Light, making it a convenient dining option when visiting the district's bars, restaurants, and entertainment venues.