Chipotle Mexican Grill

3.7
1279 reviews
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About

Mexican Restaurant
Chipotle Kansas City Live is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1370 Walnut St, Kansas City, MO
64106, United States

Hours

Reviews

3.7
1,279 reviews
5 stars
573
4 stars
262
3 stars
138
2 stars
83
1 star
223

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as overly salty dishes, undercooked rice, and missing ingredients.

Service Issues

Many reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and a messy dining area.

Portion Sizes

Several customers noted that portion sizes were smaller than expected, leading to dissatisfaction with value for money.

Availability of Items

Customers frequently mentioned that the location was often out of key ingredients, impacting their dining experience.
  • RM
    Ryan . McKenzie
    6 days ago
    1.0
    Horrible service. I had to ask for salsa several times before being acknowledged. Didn't get my queso. And worker said they were out of chips. How does that happen?
  • ND
    Nicole Davis
    Dec 29, 2025
    5.0
    First time stopping in this Chipotle for take out and I got a steak and chicken burrito bowl when I tell you that my bowl was prepared just right my bowl was full just like I like it🥰
  • MD
    Michael D'Amore
    Dec 16, 2025
    2.0
    Went in for dinner on a Monday night, December 8th around 6pm during some work travel. I have chipolte a minimum of once a week and this location needs help. No napkins (found some unused left on a table), no fountain soda, no ice, no chips, and ironically, no chipolte hot sauce. This place gave a vibe that they only care about the lunch crowd as dinner here downtown is probably not a busy location?
  • RE
    Raven Elise
    Dec 9, 2025
    5.0
    The food was solid, on point; the service was helpful and timely. The two women working here last week were very tolerant of my child, who was having a particularly bad night. That was appreciated. The place was clean.
  • ZG
    Zac Grossoehme
    Dec 8, 2025
    1.0
    Garbage location, half the stuff is broken, no clean tables, no chips, no good customer service. Will not be back. #trash

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Kansas City Live offer?

Chipotle Kansas City Live offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced ingredients.

What are the operating hours for Chipotle Kansas City Live?

Chipotle is open daily from 10:45 AM to 11:00 PM.