Chipotle Mexican Grill

3.7
1273 reviews
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About

Mexican Restaurant
Chipotle Kansas City Live is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1370 Walnut St, Kansas City, MO
64106, United States

Hours

Reviews

3.7
1,273 reviews
5 stars
571
4 stars
262
3 stars
137
2 stars
82
1 star
221

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, stale chips, and incorrect orders.

Service Issues

Many reviews highlighted poor service, including long wait times, unhelpful staff, and confusion with orders.

Cleanliness

The restaurant was often described as dirty, with overflowing trash and unclean dining areas.

Portion Sizes

Numerous customers complained about small portion sizes, especially when paying extra for additional ingredients.

Availability of Items

Customers noted frequent shortages of menu items, including rice, chips, and specific proteins, leading to dissatisfaction.
  • LF
    Lauren Funk
    3 days ago
    1.0
    The food was horrible. I ordered a chicken bowl and it was too salty, I couldn’t even eat it and the guacamole was terrible.
  • AG
    Andrew Green
    Oct 12, 2025
    3.0
    They were out of the fajita veggies. They were out of the chimichurri (the whole reason I came here). The tables were mostly nasty/dirty.
  • RJ
    Richard Jones
    Sep 21, 2025
    1.0
    Arrived @ 9:30 on Saturday evening. No wait to order. Food great was great. Went to use the restroom and was told no the restrooms were closed. Huh? I'm a paying patron and I cannot use the restroom? Second and last time in this establishment.
  • AA
    ALBERT
    Sep 11, 2025
    5.0
    The food was really good, the place was nice, and the staff was okay.
  • SG
    Sheree Goode
    Sep 2, 2025
    2.0
    The staff was confused about what order was mine as if I had any control over how they labeled my online order. The chips were stale and I found several large pieces of meat fat in my bowls. Won’t be rushing back because the quality has really gone down.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Kansas City Live offer?

Chipotle Kansas City Live offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced ingredients.

What are the operating hours for Chipotle Kansas City Live?

Chipotle is open daily from 10:45 AM to 11:00 PM.