Business Details
About
Mexican Restaurant
Chipotle North Oak is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,211 reviews
5 stars
508
4 stars
250
3 stars
141
2 stars
74
1 star
238
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or treated poorly during their visits.
Portion Sizes
A consistent theme across reviews was dissatisfaction with portion sizes, with many customers reporting that they received significantly less food than expected, even when paying for extras.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean tables, messy drink stations, and unsanitary conditions in the bathrooms.
Food Quality
While some customers enjoyed their meals, many reported issues with food quality, including stale chips, undercooked rice, and unappetizing ingredients.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate responses to customer complaints.
- BJBenjamin JohnsonNov 6, 20251.0I don’t like leaving negative reviews, but the portions here are consistently small and the service is terrible. If you nicely point out how little protein they serve, they argue with you or try to charge you for a double portion. I eat at Chipotles all over the country and this one is consistently bad.
- JLJohn LaskerOct 27, 20251.0After watching this kid give heaping scoops to people, I then Watched him “fish” carnitas out of a bin. When I asked for double meat he picked the smallest piece out, added it to the burrito. Tried to charge me double for it. This is the only time I have ever walked out on someone making my meal. Every single employee in there looks angry. The manager looks helpless… idk I wanna come back but I feel like they’re extremely incompetent
- ETELLE TTOCSOct 18, 20251.0Visited the Englewood location on my break around 11:30am upon entering the restaurant it smelled weird from food or maybe cleaning chemicals. There were NO CUSTOMERS SITTING OR ORDERING. So there was no wait time ordered a chicken/steak burrito bowl the server "LITERALLY "only gave me 3 chunks each of chicken/steak requested a little more of chicken she shook the spoon and gave me 1 little piece of chicken chunk. Then she says do you want double which was a full spoon of chicken. From my experience on out the server speaking a different language whispered to the other coworkers which they both frowned at the employee and proceeded to ring me up for extra steak. The food was okay steak/chicken was too gummy and not tender at all but service and atmosphere was HORRIBLE!
- JSJake SchumannOct 6, 20255.0My bowl was fast, fresh and everything I’d expect from Chipotle. Lots of negative reviews so I felt compelled to share my experience. Pro tip: Don’t be afraid to ask for extras and order in the restaurant so you can be sure they make it the way you want.
- JWJoel WastlundOct 2, 20252.0Portion sizes are pitiful. The burritos are half the size what they used to be. And I’m still paying more for them. The bathrooms always stink and have random water around the toilet. You have to ask for hot sauce half the time because they’re afraid people will steal it. Chipotle used to be so much better.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle North Oak serve?
Chipotle North Oak serves customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours for Chipotle North Oak?
Chipotle North Oak is open daily from 10:45 AM to 11:00 PM.
Does Chipotle North Oak offer delivery or pickup services?
Yes, Chipotle North Oak offers both in-store pickup and delivery services.
How can I order from Chipotle North Oak online?
You can order online through Chipotle's website or their app, with links available for quick ordering and Apple ordering.
Does Chipotle North Oak accommodate payment by credit cards and gift cards?
Yes, the restaurant accepts credit cards and offers gift cards as payment options.
Is Chipotle North Oak welcoming to LGBTQ customers?
Yes, Chipotle North Oak welcomes LGBTQ customers and is inclusive to all.
What nearby places can I visit for health-focused food or drinks around Chipotle North Oak?
You can visit Tropical Smoothie Cafe or Dragonfly Tea Zone near Chipotle North Oak for healthy smoothies and bubble tea.
Are there any nearby gyms close to Chipotle North Oak?
Yes, 24 Hour Fitness and Anytime Fitness gyms are located nearby for your workout needs.
Where can I find beauty and spa services near Chipotle North Oak?
Nearby beauty and spa options include Soho Nails Spa LLC and Great Clips for nail and hair services.
What are some nearby grocery and retail stores close to Chipotle North Oak?
Price Chopper is a nearby grocery store, while Mattress Firm and Amy's Hallmark Shop offer retail shopping options nearby.