Chipotle Mexican Grill

3.6
1219 reviews
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Business Details

203 NE Englewood Rd, Kansas City, MO
64118, United States
(816) 423-5438
https://locations.chipotle.com/mo/kansas-city/203-ne-englewood-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1493
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About

Mexican Restaurant
Chipotle North Oak is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
203 NE Englewood Rd, Kansas City, MO
64118, United States

Hours

Reviews

3.6
1,219 reviews
5 stars
512
4 stars
250
3 stars
141
2 stars
75
1 star
241

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting a lack of basic customer service skills.

Portion Sizes

Numerous reviews mentioned consistently small portion sizes, with complaints about being charged extra for inadequate amounts of food.

Cleanliness

The restaurant was often described as dirty, with reports of unclean tables, messy drink stations, and unsanitary conditions.

Food Quality

While some customers enjoyed the food, many others reported issues with freshness, undercooked items, and overall dissatisfaction with the quality.

Management Issues

Several reviews pointed to poor management practices, including inadequate staff training and a lack of responsiveness to customer complaints.
  • JM
    J M
    2 days ago
    1.0
    very small portions of meat. Like 7 little chunks of chicken. Not worth it. Even my 5 year old commented on her kids tacos there was no chicken.
  • SA
    Sam Austin
    Dec 31, 2025
    1.0
    I have not eaten at a Chipotle in about 4 years because every time I did have it it was trash. Today I have a gift card so I gave it a try. Well 4 years later I was impressed, they managed to get even worse. Food looked terrible behind the glass, soggy veggies, over cooked meats, placed on my taco shell which was then soggy. DISGUSTING 🤮 EVEN FOR FREE THIS FOOD IS TRASH. NEVER AGAIN CHIPOTLE
  • MK
    Mackenzie Kane
    Dec 30, 2025
    1.0
    Terrible service they won’t even look you in the eye. I try to be as nice as a humanly can with them and they still treat me like a robot
  • AH
    Addison Hoke
    Dec 26, 2025
    2.0
    Rude employees that would rather be on their phones. .
  • KS
    Kailanie Shelmon
    Nov 28, 2025
    5.0
    The workers were so nice to me, I asked if I could have fresh chicken on my bowl & the lady Liliana definitely compensated to help me. The servers were great & I absolutely loved it. Thank you so much guys!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle North Oak serve?

Chipotle North Oak serves customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours for Chipotle North Oak?

Chipotle North Oak is open daily from 10:45 AM to 11:00 PM.