Chipotle Mexican Grill

3.7
1382 reviews
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About

Mexican Restaurant
Chipotle North KC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4323 N Chouteau Trfy, Kansas City, MO
64117, United States

Hours

Reviews

3.7
1,382 reviews
5 stars
614
4 stars
319
3 stars
128
2 stars
80
1 star
241

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or disrespected.

Portion Sizes

Many customers complained about inconsistent and inadequate portion sizes, often feeling shortchanged for the price paid.

Food Quality

Several reviews noted issues with food quality, including cold meals, stale chips, and poorly prepared items.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with mobile orders were reported.

Cleanliness

Some customers mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • HM
    Happy M
    Oct 27, 2025
    1.0
    I was charged $12 for a steak that was priced at $10.60. When I requested a refund for the price difference, the staff responded rudely, stating that the $1.40 discrepancy was negligible and that a refund was not possible due to the use of a gift card for the purchase.
  • DA
    Derek Arriaza
    Oct 24, 2025
    1.0
    10-24-25 1.30 pm the hispanic big lady whit glasses have a nad attitude, no meat on my bowl and extra charge me i pay 26 dollars for a plate that i always get in different locations , chipottle does not need this type of people working on it its bad for your bussines ill not come here to this location.
  • BB
    Brandi
    Oct 3, 2025
    1.0
    I have ordered on the Chipotle app, pickup from this location, two seperate times.. Both times I've ordered extra fajita veggies, and both times they put NO veggies in the bowl. 🙄 I wouldn't be that annoyed if this wasn't the second time.. definitely won't be giving them a third shot. I'm pretty sure they didn't include the medium green salsa I selected either as the bowl was dry.. Disappointing when you spend $30 dollars for two people and the bowl sucks.
  • AW
    Amber Williams
    Oct 2, 2025
    1.0
    Two visits in a row now, have not had any barbacoa. Tonight, at 8:20 pm. Last time, 30 minutes before closing was out of both kinds of beans and barbacoa.
  • CS
    charlie sustaita
    Sep 28, 2025
    1.0
    I wish they weren't so selfish here I pay $15 for a rice bowl and I barely get any lettuce. I asked for more and they said it cost extra $1.50.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill North KC?

Chipotle North KC is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill North KC located?

It is located at 4323 N Chouteau Trfy, Clay, Kansas City, MO 64117.