Business Details
About
Mexican Restaurant
Chipotle Main Street KC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
1,515 reviews
5 stars
593
4 stars
314
3 stars
152
2 stars
103
1 star
353
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many customers reported dirty tables, unkempt dining areas, and unsanitary conditions.
Ingredient Availability
Frequent complaints about being out of key ingredients, often before closing time, leading to customer dissatisfaction.
Portion Sizes
Several reviews mentioned small portion sizes, particularly for online orders, leading to a feeling of being shortchanged.
Food Quality
Mixed feedback on food quality, with some praising freshness while others reported issues like cold food and food poisoning.
- AKA K5 days ago2.0Ate take out here today. Pretty gross and a far cry from the original in Denver. If i were there CEO i would be embarrassed about the lack of quality control here.
- WPWeston PringleDec 21, 20251.0This location is awful. The service is generally not good and staff is often rude. They are always out of something too. They’ll hook you up on portions though. I drive further to avoid this location now.
- BHBrooklynn HarperDec 14, 20251.0Went in to get my bowl that i pre ordered. Asked for extra corn salsa and extra pico. Didn’t get any pico at all and very little corn salsa. I also asked for medium salsa, and did not get that either. Had to run back in and get a side of pico and the queso I paid for that was forgotten. Really disappointing when the order is right in front of them.
- LELoren EplerDec 14, 20251.0Not an exaggeration, every table there was filthy. All napkin dispensers were out. They got our order wrong multiple times. Out of fajita mix for the evening (at 6pm). If the front of house is that unclean, imagine what the back of house looks like.
- AAArtisan AbilitiesDec 10, 20251.0If you take early lunches don't come here because they don't usually open their doors till about 11:00 even though the sign says 10:45. Past couple of times I've stood out front with a line of people in which half of the people usually leave before they even open their doors. And when they do open the doors they seem upset that we're standing out there. Poor management and bad customer service.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill Main Street KC?
Chipotle Main Street KC is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Kansas City?
It is located at 4851 Main St, Jackson, Kansas City, MO 64112, across from the Plaza Library.
What dining services does Chipotle Main Street KC offer?
They offer in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill at Main Street KC?
You can order online through their website https://order.chipotle.com/ or the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican fare including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their Food with Integrity program.
Does Chipotle Main Street KC support the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers.
What are some dessert options near Chipotle Main Street KC?
Nearby dessert options include Fifth & Emery Frozen Yogurt and Chocolate, Yogurtini Plaza, and Yogurtini Self Serve for frozen yogurt and ice cream treats.
Are there other dining options close to Chipotle Main Street KC?
Yes, nearby restaurants include The Mixx (American cuisine), Banksia South Plaza (Australian restaurant and bakery), and Nekter Juice Bar (smoothie and juice).
What nearby facilities can help me plan a visit to Chipotle on Main Street?
Kansas City Public Library - Plaza Branch is directly across the street, a great place to visit before or after dining, and USPS is nearby for mailing needs.
How can I contact Chipotle Mexican Grill Main Street KC?
You can call them at +1 816-756-5158 or email mo.0648.mainstreet@chipotle.com for inquiries.