Business Details
About
Mexican Restaurant
Chipotle Main Street KC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
1,510 reviews
5 stars
594
4 stars
315
3 stars
151
2 stars
103
1 star
347
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported receiving smaller portions when ordering online compared to in-store, leading to dissatisfaction.
Service Quality
Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
Ingredient Availability
Frequent complaints about being out of key ingredients, such as chicken and rice, were reported, affecting customer satisfaction.
Food Quality
Mixed feedback on food quality, with some customers experiencing issues like cold food, undercooked items, and food poisoning.
- EQEric QuadorNov 13, 20253.0More of a complaint about chipotle in general. This stuff has gotten so insanely overpriced and I spit out half my burrito today and the last several times due to SO MUCH fatty (which I know will happen) and grisly inedible pieces of steak. For $26 that’s insane. Chips and queso were decent. Good flavor, but half the chips were literally stale or just not dried or something. So chewy. I don’t mind much but most people will. Out of 2 sodas today which is unfortunate but happens. Store seemed clean and staff were friendly. Chipotle really needs a quality upgrade. I haven’t had a good burrito since like 2020 which is why I might retry every few months or so. But I’m always disappointed.
- GOGrey OmyoNov 12, 20251.0Can handle one person at a time and takes super long doing that, took so long I just left
- BWBreanna WilliamsNov 1, 20252.0This used to be one of the best locations , Now they run out of ingredients before the store closes , Their line is dirty , They NEVER EVER answer the phone and the trash is full most of the time and self help station is dirty . I'm sure it's not like this EVERYDAY but I work nearby and come for lunch quite often and days like this are more frequent than not.
- DRDouglas Roach Roach.Nov 1, 20251.0Horrible location. It's 11am Saturday, online says it's open but just saw 4 customers including myself try to open the door and they are definitely closed. Save your money and go elsewhere!
- SVSudheer VOct 31, 20251.0When i older burrito bowl, especially this store give very less quantity of food in it, by seeing that i can say they don’t care about customers whoever orders online. Its not even the full box, its just less than half, they always does this whenever i do pickup or DoorDash from this store, They don’t give full bowl of food unexpectedly also. They make sure the food is very less when it’s not dine-in. Please change it i like to have food from chipotle, but it turns me off, please consider this review its a genuine feedback.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill Main Street KC?
Chipotle Main Street KC is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Kansas City?
It is located at 4851 Main St, Jackson, Kansas City, MO 64112, across from the Plaza Library.
What dining services does Chipotle Main Street KC offer?
They offer in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill at Main Street KC?
You can order online through their website https://order.chipotle.com/ or the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican fare including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their Food with Integrity program.
Does Chipotle Main Street KC support the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers.
What are some dessert options near Chipotle Main Street KC?
Nearby dessert options include Fifth & Emery Frozen Yogurt and Chocolate, Yogurtini Plaza, and Yogurtini Self Serve for frozen yogurt and ice cream treats.
Are there other dining options close to Chipotle Main Street KC?
Yes, nearby restaurants include The Mixx (American cuisine), Banksia South Plaza (Australian restaurant and bakery), and Nekter Juice Bar (smoothie and juice).
What nearby facilities can help me plan a visit to Chipotle on Main Street?
Kansas City Public Library - Plaza Branch is directly across the street, a great place to visit before or after dining, and USPS is nearby for mailing needs.
How can I contact Chipotle Mexican Grill Main Street KC?
You can call them at +1 816-756-5158 or email mo.0648.mainstreet@chipotle.com for inquiries.