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Brand Certified

Chipotle Mexican Grill

3.4
(1367 reviews)

About

Mexican Restaurant
Chipotle Blue Ridge Crossing is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4151 Sterling Ave, Kansas City, MO
64133, United States

Hours

Reviews

3.4
1,367 reviews
5 stars
557
4 stars
243
3 stars
128
2 stars
74
1 star
365
  • GG
    G
    Mar 1, 2026
    1.0
    So stupid. Their phones suck. They get orders wrong. They give you tiny portions on things. When I told them, they gave me free entrees which would be fine if it didn't require me to spend an additional $10 per entree to use. That's not a comp that's a buy 1 get 1. For the love of God just put the money back on my card.
  • KK
    kingpinjr345
    Feb 19, 2026
    2.0
    There’s was a avocado sticker in my bowl…
  • KB
    kristin bowen
    Feb 5, 2026
    5.0
    This location seems to have a new team! They were friendly, clean and they had all the food prepped and available! Great service!
  • IA
    Iveth Alfaro
    Jan 28, 2026
    4.0
    They messed up my order 2 times cause they were in a rush and not paying attention to what I was telling them I wanted. And one of the girls shoved the other one and messed it up again. I'm not sure what her deal was but I'm sure she was having a really bad day thats why I did not say anything. But I just thought that was not professional. I took my incorrectly served order out of pitty and gave it away. Went to buy something else to eat next door.
  • FP
    Floop Pooror
    Jan 6, 2026
    1.0
    It doesn’t matter if you’re a regular paying customer, someone waiting in the line, needing an extra item, there could be five employees standing around you laughing and talking but you are completely nonexistent. That is this entire location. Every employee refuses to acknowledge their customers, are rude, even if you call out to them and try to get their attention they act as if you don’t exist. Someone in a managers shirt also did this. This location is BAD. They do not care about you or anything so I bet you the food is probably prepped just as miserably as their personalities are here. I thought chipotle had higher standards for the way they treated their customers let alone at least ACKNOWLEDGING US? The way I can stand there for 5 minutes calling out and asking for help and they just ignore me, stare at me like I’m an idiot, and I watch them do this to literally every single person that tries to get any kind of order done with them. Once I did finally get someone to acknowledge me the person that needed to hand off my order to me after the name was given, glanced up and had this stupid half smile on his face and continued to ignore me. THEN someone with the same name as the order I was picking up all the way in the back came up and said “did you call for me?” So there’s no way that the person less than 50ft from the lady that finally responded to me did not hear me. This behavior and entitlement from these employees is absolutely disgusting and I hope corporate comes in and can whip this place back into shape because it’s BAD.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Blue Ridge Crossing?

Chipotle Mexican Grill at Blue Ridge Crossing is open daily from 10:45 AM to 10:30 PM.

Where is Chipotle Mexican Grill Blue Ridge Crossing located?

It is located at 4151 Sterling Ave, Jackson, Kansas City, MO 64133 in the Blue Ridge Crossing area.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 08, 2026Yext Knowledge Graph
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