Business Details
About
Mexican Restaurant
Chipotle Waldo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,388 reviews
5 stars
631
4 stars
300
3 stars
158
2 stars
83
1 star
216
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor customer service, including rudeness and lack of attention from staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about overcooked meats, stale chips, and unsatisfactory portion sizes.
Cleanliness
The restaurant was often described as dirty, with concerns about food safety and hygiene practices.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and inconsistent portion sizes, especially with online orders.
Staff Attitude
Several reviews noted that staff appeared unprofessional and unmotivated, impacting the overall dining experience.
- LBLes BroNov 15, 20254.0Good food. Great place to pop in, grab a bite and go. It was busy, but they were able to get people in and out quickly. It is handicapped accessible in the parking lot and the restaurant entrance.
- JSJay SykesOct 16, 20253.0Use to be my favorite place they use to have a black name damen as rgm. Ever since he's not there place is going down hill.
- CSCole StarinOct 15, 20251.0Terrible service and constantly out of options
- NBNathan BlueOct 2, 20255.0Had lunch. Even though the restaurant was busy... there was a line, I honestly didn't wait long... I got a Veggie Bowl to go... very delicious 😋 btw... got my drink and I was out the door... good experience and good food...
- BCBrian CurrySep 16, 20252.0--update: I went back, it is a bit cleaner and the employees are a bit friendlier but the food preparation and appearance is still lacking, the PV location is always much better, but I went today because it's close. The pinto beans looked soupy, the lettuce looked translucent and freezer burnt, the barbacoa looks poor, and I felt awful after eating there, like I got some sort of food poisoning. You gotta up the game at this location Man this place is messy, the food in trays looks questionable and service is hit or miss. I live right next to it but usually have to go over to the Prairie Village location which is clean, service is great, the food looks fresh and appetizing in the trays. I hope they clean this one up do a better job with their presentation(the pinto beans looked like brown soup today and the meats looked ok, the queso looked chunky and questionable).....also it always looks dirty and not clean....please do a better job
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Waldo serve?
Chipotle Mexican Grill offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Kansas City?
It is located at 501 W 75th St, Jackson, Kansas City, MO 64114.
What are the operating hours of Chipotle Mexican Grill Waldo?
The restaurant is open daily from 10:45 AM to 10:30 PM.
Does Chipotle Mexican Grill Waldo offer delivery or pickup services?
Yes, they offer in-store pickup and delivery services.
How can customers order online from Chipotle Mexican Grill Waldo?
Customers can order online via https://order.chipotle.com/ or through the Chipotle app linked to their Apple App Store page.
Is Chipotle Mexican Grill Waldo welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers and prioritizes inclusive service.
What nearby dining options are available around Chipotle Mexican Grill Waldo?
Nearby options include Pizzeria Locale for pizza, BIBIBOP Asian Grill for Asian cuisine, Boru Asian Eatery for Japanese and Chinese food, and South of Summit Taqueria and Tequila for tacos.
Are there any fitness or wellness centers close to Chipotle Mexican Grill Waldo?
Yes, nearby wellness centers include Studio 7 Pilates and Barre, KC Endurance gym and boot camp, and R&B 105 yoga studio and gym.
What local businesses near Chipotle could be useful for personal care and beauty services?
Nearby beauty and hair salons include Roots and Branches Salon, Hagoyah, Lumine Salon, and Erin Lomonte beauty salon.
What other amenities are available near Chipotle Mexican Grill Waldo for customers?
Customers can find Walgreens pharmacy and convenience store, The Exchange Network ATMs, LibertyX Bitcoin ATM, and financial services like Edward Jones-Financial Advisor nearby.