Business Details
About
Mexican Restaurant
Chipotle Liberty is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
1,351 reviews
5 stars
499
4 stars
211
3 stars
120
2 stars
113
1 star
408
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, lack of communication, and unprofessional behavior.
Cleanliness
Many customers reported unsanitary conditions in the dining area, with dirty tables and overflowing trash cans.
Food Quality
Feedback indicated inconsistent food quality, with complaints about portion sizes, incorrect orders, and unsatisfactory food preparation.
Order Accuracy
Multiple reviews mentioned issues with online orders being incorrect or incomplete, leading to customer frustration.
Overall Experience
Overall, customers expressed disappointment with their experiences, citing a decline in quality and service at this location.
- JSJeremy Sickel2 days ago5.0Love Chipotle
- CMColleen McCullough5 days ago2.0I was out of town for an appointment so I decided to stop for lunch. The portions are laughably small here. I pushed the “rice” aside in the photo on the right. That’s how little there was. You can’t even tell there’s rice in the bowl. They gave me not even 10 pieces of steak and I had to ask for more cheese because you couldn’t even see it. This is after asking for more! There’s more lettuce in the bowl than anything. Not worth $12.50 which is far more than other Chipotles that give double the portion or more. Avoid this location unless you want to be scammed.
- ARAdolfo RodriguezJan 6, 20265.0•ᴗ•
- DCDamon and Staci ClutsDec 21, 20253.0Pass on the carne asada. Not good.
- BTBrittany TinderNov 15, 20251.0Extremely Disappointed — Not Clean & No Customer Service We came into this Chipotle around 8:30 PM and immediately felt unwelcome. No one greeted us when we walked in, and the restaurant was a mess — food all over the floors and tables. When we approached the counter, the employee finishing a to-go order looked at us multiple times but never said a word. The gentleman by the grill also looked at us, then at him, and still said nothing. Even the woman at the register just stared without acknowledging us. More customers came in and still not a single greeting, no “we’ll be right with you,” nothing. It was extremely uncomfortable and unprofessional, like we weren’t even supposed to be there. Between the lack of friendliness, the dirty environment, and the poor service, we ended up leaving and taking our business elsewhere. Very disappointing experience. Would not recommend this location.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Liberty offer?
Chipotle Liberty offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill Liberty?
Chipotle Liberty is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Liberty offer pickup and delivery services?
Yes, Chipotle Liberty provides both in-store pickup and delivery services.
Can I order Chipotle Liberty's food online?
Yes, you can place online orders through Chipotle's website or their app.
Does Chipotle Mexican Grill Liberty accommodate dietary preferences or restrictions?
Chipotle focuses on serving real food with wholesome ingredients without artificial colors, flavors, or preservatives, using only 53 real ingredients, which supports various dietary preferences.
Is Chipotle Mexican Grill Liberty LGBTQ+ friendly?
Yes, Chipotle Liberty welcomes LGBTQ+ customers.
What are some nearby restaurants I can visit before or after dining at Chipotle Liberty?
Nearby restaurants include The Rim, Old Wok (Asian fusion and Thai cuisine), Marco's Pizza, Moonlight Sushi Bar & Grill, Seva Cuisine of India, MAVI Casual Italian, and The Halal Guys for Egyptian and Middle Eastern food.
Are there fitness or wellness centers close to Chipotle Mexican Grill Liberty?
Yes, TITLE Boxing Club Liberty (a gym and boxing club) and Healthylooks Medspa & Wellness - Northland are nearby for fitness and wellness needs.
What other services can customers access near Chipotle Liberty?
Other nearby services include Pride Cleaners (dry cleaning and laundromat), Supercuts and Leslie's (hair salons), XO Nails (nail and beauty salon), and America’s Best Contacts & Eyeglasses (optometrist).
How can I contact Chipotle Mexican Grill Liberty for inquiries or catering?
You can contact Chipotle Liberty via their phone number +1 816-415-2801 or email at mo.0736.liberty@chipotle.com for questions or catering services.