Chipotle Bell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues such as burnt meat, missing ingredients, and poorly prepared items.
Service Issues
Several reviews highlighted poor service, including rude staff, incorrect orders, and lack of assistance during busy times.
Cleanliness
Multiple customers noted that the restaurant was often dirty, with unclean tables and disorganized condiment stations.
Staff Performance
While some customers praised friendly and helpful staff, others experienced dismissive attitudes and lack of attention to detail.
Order Accuracy
Many customers expressed frustration with incorrect online orders and missing items, indicating a need for better quality control.
ES
Eric S
Dec 27, 2025
3.0
asked for extra cheese , got even less cheese. wrong salsa put on online order. employees were friendly
AL
Ari Leyva
Nov 29, 2025
3.0
The first time I came, they were out of guac. Fine it happens. I come again several months later, I get to the end of the line, they didn’t let anyone know until my bowl was halfway made that yet again, they’re out of guac. Another time in the last couple years the fajitas had been so poorly chopped that I was eating large chunks of red onion. I came again this evening; my chicken tastes like they poured all the Morton salt into it AND there was a base of the lettuce head chopped up into the bottom of my salad. I come here sporadically enough that this seems to be a pattern. Not a bad store or bad folks, but they could use some QC in the food prep department.
GB
gadalyne blewett
Nov 29, 2025
5.0
Mike and the Manager I cannot remember his name I’m so sorry he was great on Wednesday November 26th, they were great, the service the food and their personalities were GREAT!!
CC
Cablebox_Cuh
Nov 26, 2025
1.0
Short black guy gave me a teaspoon of chicken when I asked for double chicken and he didn’t change his gloves . 6:32 Pm 11-26-25 . We’ll never be eating here again?
JS
J S
Nov 25, 2025
1.0
No wonder they opened another 5 blocks away. Horrible management horrible staff. Seriously only come here if you need to escape the hospital for a second and desperately need a bite for cheap but consider the one up the street before you do.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill Bell offer?
Chipotle Mexican Grill Bell serves a customizable menu featuring Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill Bell in Kansas City?
Chipotle Mexican Grill Bell is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Bell offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
How can I order food online from Chipotle Mexican Grill Bell?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
What is Chipotle's commitment to ingredient sourcing and food quality?
Chipotle prioritizes serving responsibly sourced, classically-cooked real food with only 53 real ingredients, without artificial colors, flavors, or preservatives, adhering to humane and sustainable practices.
Can I get catering services from this Chipotle location?
Yes, Chipotle Mexican Grill Bell offers catering and catering delivery services.
Is Chipotle Mexican Grill Bell welcoming to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers and supports inclusive values.
What nearby places can I visit before or after dining at Chipotle Mexican Grill Bell?
Nearby places include KU Medical Center for medical appointments, Kari's on 39th for Mediterranean and barbecue cuisine, and Starbucks for coffee and cafe options.
Are there any beauty or barber services close to Chipotle Mexican Grill Bell?
Yes, nearby you can find Tony Falcon The Barber and NobleMens Barber Lounge for barber services, as well as EvalinEsthetics and Karma Nails Salon & Spa for beauty and spa treatments.
What other dining options are available near Chipotle Mexican Grill Bell?
Near Chipotle you can also explore diverse cuisines including Po's Dumpling Bar (Chinese), TikiTaco (Tex-Mex), Taj Palace (Indian), and Circe (French restaurant).