Chipotle Mexican Grill

3.9
1319 reviews
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About

Mexican Restaurant
Chipotle Bell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1713 W 39th St, Kansas City, MO
64111, United States

Hours

Reviews

3.9
1,319 reviews
5 stars
646
4 stars
275
3 stars
137
2 stars
79
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and attentive service, several reviews highlighted poor customer interactions and unhelpful staff.

Food Consistency

Customers reported inconsistent food quality, with some experiencing missing items or poorly prepared dishes, while others enjoyed fresh and flavorful meals.

Cleanliness Issues

Multiple reviews pointed out cleanliness problems in the restaurant, including dirty tables and unkempt condiment stations.

Order Accuracy

Numerous customers expressed frustration with incorrect orders, particularly with online and catering orders, leading to dissatisfaction.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the vibe while others found it chaotic and uninviting.
  • OW
    Olivia Wyrick
    2 days ago
    5.0
    I've been coming to this Chipotle for 10 years now and I swear that this store tastes better than other stores. Super friendly staff, fast and generous service. I wish all Chipotles had this one's magic.
  • JJ
    Jess J
    5 days ago
    5.0
    Shout out to Cassian! I swear everytime I come in they are doing everything by themselves and they still always make my bowl up right!! Chicken was a bit burnt for my liking though
  • AS
    Amber Sheeley
    Nov 16, 2025
    5.0
    I just am happy to be here. They were so nice. All the food looked fresh down the line (even the options I didn’t pick). Way better than the one on the plaza. Worth the extra drive
  • SM
    Sophia Marquez
    Nov 4, 2025
    1.0
    No fresh rice, dry carne asada, was told we had to wait 15-30 for vinaigrette, no red chimichurri prepared, no ice available
  • SP
    Sweet P
    Oct 28, 2025
    5.0
    Great experience, did not disappoint on the meat by giving a tiny spoonful like the one on 350 highway, I will definitely keep it in the Westport from now on…

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill Bell offer?

Chipotle Mexican Grill Bell serves a customizable menu featuring Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill Bell in Kansas City?

Chipotle Mexican Grill Bell is open every day from 10:45 AM to 11:00 PM.