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Brand Certified

Chipotle Mexican Grill

3.8
(1335 reviews)

Business Details

1713 W 39th St, Kansas City, MO
64111, United States
(816) 931-8006

About

Mexican Restaurant
Chipotle Bell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1713 W 39th St, Kansas City, MO
64111, United States

Hours

Reviews

3.8
1,335 reviews
5 stars
652
4 stars
278
3 stars
139
2 stars
80
1 star
186
  • CS
    Clinton Stouder
    Feb 26, 2026
    2.0
    The food was meh and the portions were really small. Rice had no flavor, steak was tough and overcooked. Service was okay, not friendly just courteous and there. Finding a clean table was also an issue, had to clean my own.
  • AM
    Amy McCarty
    Feb 24, 2026
    1.0
    Employees are RUDE. They get mad when they have to do their job, they dont even get the order right because they dont pay attention. Would recommend driving further to a different Chipotle. Would give negative stars if I could.
  • AK
    Aleighja King
    Feb 17, 2026
    5.0
    “SOPHIA” in the drive thru/ cashier is the absolute best . She made sure to have above & beyond hospitality to me . She even reminded about some things I forget to get on my bowl lol. Shes a star
  • AZ
    Apartment Zoo
    Feb 15, 2026
    1.0
    Out of almost everything. Burnt meats—charred black. A bunch of gristle in the chicken. Employee said “ they have that meat in the to go area but you can’t order it here” I literally was in person to go ordering and they refused to walk 3 feet across an empty kitchen with no one in line on a Sunday afternoon to get it. Burrito sloppy and not rolled at all. Had to re roll it myself as it busted open first bite. Food tasted dif than normal chipotle—bland as heck and no seasoning, so not following the recipes. Burrito was 90% white rice and not toppings because they were trying to conserve what they had left on the table so I didn’t reveive what I paid for. If I wanted 2 cups of white rice I could do that for 25 cents at home. A clear case of bait and switch not following franchise.
  • DG
    Deekshita Gowda
    Feb 10, 2026
    1.0
    I had a very disappointing experience at Chipotle today (Tuesday, 02/10/2026 around 7:30 pm). I visit this location rarely, so I am not familiar with all the dish names. While ordering, I was politely pointing at the items I wanted, but the server was extremely rude and told me not to point. He seemed visibly irritated and was muttering angrily, which made the whole interaction uncomfortable. Good customer service matters, especially when customers are simply trying to order their food. I hope the management addresses this, because no one should feel disrespected while placing an order.

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Certified March 08, 2026Yext Knowledge Graph
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