Chipotle Mexican Grill

3.6
1441 reviews
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About

Mexican Restaurant
Chipotle Barry North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8600 N Boardwalk Ave, Kansas City, MO
64154, United States

Hours

Reviews

3.6
1,441 reviews
5 stars
617
4 stars
301
3 stars
134
2 stars
101
1 star
288

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or mistreated.

Food Quality

Customers frequently reported issues with food quality, including burnt chicken, cold food, and small portion sizes.

Cleanliness

The restaurant was often described as dirty, with overflowing trash and unclean tables, contributing to a negative dining experience.

Order Accuracy

Many customers experienced problems with incorrect orders, including missing items and wrong food being served.

Service Speed

The location was noted for slow service, with long wait times for both in-store and online orders.
  • TT
    Thorn
    2 days ago
    1.0
    When I used to come here the employees were friendly high schoolers that worked hard. Now it seems to be primarily non English speakers in their 40s with very bad customer service and communication skills. Everyone in line looks pretty mad...
  • HE
    Haley Ebbrecht
    5 days ago
    5.0
    BIG KUDOS to all employees at this store tonight! I was denied service at the other location on N Chatham because employees decided to stop making food 20 minutes until close and inconvenience customers so they could get off quicker. Who runs out of rice when you’re still open for 20 more minutes? Not a single employee there was concerned. I had to race to this location before close. Everything was clean and all the food was still out! I was greeted warmly, immediately and served with a smile! This location clearly cares about their customers and takes pride in doing a good job. I would love if this review made a positive impact on anyway for the two ladies and gentleman who were working tonight, Tuesday at 10:50 pm. Thank you for making me feel welcome and for being stand up workers. It was appreciated!
  • JA
    Josiah Anderson
    Oct 27, 2025
    1.0
    Every time I’ve come to the chipotle employees are very rude. I did not get a regular portion for a steak bowl and when I asked for more, the lady behind the counter was very rude and just tried to make me feel stupid. Do not come to this chipotle it’s a scam.
  • LB
    Layan Bayan
    Oct 27, 2025
    1.0
    Very unprofessional experience. The employee was rude to the customer ahead of me, rolled her eyes at me, refused to help, and then yelled in Spanish to her coworker while ignoring other customers. My bowl also had tiny portions. Definitely not Chipotle’s usual standard. Yikes.
  • TB
    Tyler Bodde
    Oct 20, 2025
    1.0
    Asked for a chicken quesadilla for my daughter. Lady working the line made just a cheese quesadilla. Then when I corrected her she tried to open the cheese quesadilla and add chicken to it. My wife asked for tortillas and had to use her fingers to communicate to the lady working the line that she wanted 3. And last but not least there was no Tabasco sauce by the vending machine and when I asked if they had anymore. Without looking I was informed that what was out there was all they had. Customer service was terrible and the food was burnt and cold. I will never eat at this location again.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Barry North serve?

Chipotle Barry North offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill Barry North?

The restaurant is open daily from 10:45 AM to 11:00 PM.