Business Details
About
Mexican Restaurant
Chipotle South KC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
559 reviews
5 stars
212
4 stars
102
3 stars
54
2 stars
33
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and lack of acknowledgment.
Food Quality
Numerous reviews highlighted issues with food quality, including poorly prepared rice, incorrect orders, and inconsistent portion sizes.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and overflowing trash.
Availability of Ingredients
Customers frequently mentioned that the location was out of key ingredients, leading to disappointment and frustration.
Online Ordering Issues
Many reviews indicated problems with online orders, including delays, missing items, and unavailability of certain menu items.
- BBBino BoseDec 23, 20254.0Good food and food service
- CBConnor BaileyDec 16, 20254.0Since I ordered delivery, there wasn't much to rate, but the food was the bomb as per usual, and the delivery guy was helpful and kind. 👍🏼
- SSScott SoptickDec 5, 20255.0First time visitor at this location on 12/1/25. The staff was great - our order was somewhat complicated but they patiently listened and got our order correct. I will definitely be back to this Chipotle.
- CCChristianDec 4, 20251.0Horrible experience. This one employee who is cross eyed (not meant to be offensive) was super rude to use. Talked behind our backs and darn things we didn’t say in front of us, to her colleague. She has always had an attitude with us. Not sure if it is because we are an interracial couple or what. I called her out for it and she rolled her eyes denied it and walked to the back. I asked to speak with the manager and he came up and said he was the manager, gave us two large soda cups, and that was the interaction. No apologizing for the employees attitude, no acknowledgment of the employees attitude. Nothing. We did not deserve this poor service and attitude after we both worked long days and came to our local chipotle for some food. :/
- PRPete RayaNov 23, 20251.0This is probably the worst location I’ve been to. There were at least 6 employees I saw but only about 3 actually working. One serving customers. My “burrito was a mess and overstuffed. She saw that she had overfilled it but somehow got it closed and just wrapped more foil around it. Normally it’s a good thing when you get more but it was impossible to eat folded up I had to open it and eat it like a bowl which is not what I ordered. Just very disappointed.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill South KC offer?
Chipotle South KC offers fast-casual Mexican cuisine with customizable options such as burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients without artificial additives.
What are the operating hours for Chipotle Mexican Grill South KC?
Chipotle South KC is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill South KC offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle South KC?
You can place an online order through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Are there any loyalty programs or rewards available at Chipotle South KC?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What payment options are accepted at Chipotle Mexican Grill South KC?
Chipotle South KC accepts credit cards among other payment methods.
Is Chipotle South KC welcoming to the LGBTQ community?
Yes, Chipotle South KC welcomes LGBTQ customers and promotes inclusivity.
What are some nearby dining options around Chipotle South KC?
Nearby dining options include Einstein Bros. Bagels, Panera Bread, Happy Dragon Chinese Restaurant, McDonald's, and Popeyes® Louisiana Kitchen.
Are there any convenient services close to Chipotle South KC for customers?
Yes, customers can find services nearby such as UPS Access Point for shipping, CVS Pharmacy for health needs, and Enterprise Rent-A-Car for vehicle rentals.
What shopping and entertainment locations are near Chipotle South KC that customers might visit?
Nearby places include State Line Shopping Center for shopping and The Bad Cat music venue for entertainment.