Caribou Coffee

4.2
266 reviews
A variety of holiday Caribou Coffee beverages surrounded by a Pumpkin Cream Cheese Muffin, French Toast Sandwich, and Chocolate Truffle Brownie, creating a cozy and indulgent atmosphere.

About

Coffee ShopCafeBreakfast Restaurant
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Caribou Coffee
8371 North Saint Clair Avenue, Kansas City, MO
64151, United States

Hours

Reviews

4.2
266 reviews
5 stars
164
4 stars
51
3 stars
21
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness and helpfulness is generally positive, with many customers praising the baristas for their excellent service.

Coffee Quality

While many customers enjoy the coffee and find it superior to competitors, there are complaints about inconsistency in taste and temperature.

Atmosphere

The ambiance is appreciated by some, but others feel the locations lack a cozy feel, especially those attached to gas stations.

Operational Issues

Several reviews mention problems with incorrect orders, staff training, and inconsistent hours of operation.

Menu Variety

Customers appreciate the variety of drinks and food options, though some express disappointment over specific items being unavailable.
  • DR
    Dawn Robinson
    Oct 26, 2025
    1.0
    Website says they close at 7:00 p.m. we walk into the St Clair Avenue Caribou she said oh we turned off our espresso machine because we closed in 5 minutes well if you close in 5 minutes you shouldn't turn off your espresso machine so that means you can't even make hot chocolate. Number one the website was wrong it said 7:00 p.m. it was supposed to be 6:00 p.m. and then when the customer service agent / Barista tells me we turned off our espresso machine because we closed in 5 minutes excuse me you close in 5 minutes you keep it on until you close. I work for a business where we don't close our restaurant doors until the last guest is out the door. And if you're in drive-thru or in the restaurant and you're ordering we don't turn the fryers off until closing time.
  • DS
    Deanna Schave
    Oct 21, 2025
    5.0
    Friendly and excellent coffee. Carmel high rise iced.
  • JR
    JeNaya Robbs
    Oct 2, 2025
    5.0
    The barista who took and served my order this morning was fantastic. Caribou has quickly become one of my favorites for quality and taste!
  • OB
    Oliver Brunhoeber
    Jul 17, 2025
    5.0
    That staff are always welcoming and respectful.
  • PK
    Patricia King
    Jul 1, 2025
    5.0
    Didn't eat there, went there to use the their WIFI😊

Frequently Asked Questions About Caribou Coffee

What are the operating hours of Caribou Coffee in Kansas City?

Caribou Coffee in Kansas City is open daily from 6:30 AM to 7:00 PM.

Does Caribou Coffee in Kansas City offer delivery services?

No, Caribou Coffee in Kansas City does not offer delivery services.