Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
Feedback on staff friendliness and helpfulness is generally positive, with many customers praising the baristas for their excellent service.
Coffee Quality
While many customers enjoy the coffee and find it superior to competitors, there are complaints about inconsistency in taste and temperature.
Atmosphere
The ambiance is appreciated by some, but others feel the locations lack a cozy feel, especially those attached to gas stations.
Operational Issues
Several reviews mention problems with incorrect orders, staff training, and inconsistent hours of operation.
Menu Variety
Customers appreciate the variety of drinks and food options, though some express disappointment over specific items being unavailable.
DR
Dawn Robinson
Oct 26, 2025
1.0
Website says they close at 7:00 p.m. we walk into the St Clair Avenue Caribou she said oh we turned off our espresso machine because we closed in 5 minutes well if you close in 5 minutes you shouldn't turn off your espresso machine so that means you can't even make hot chocolate. Number one the website was wrong it said 7:00 p.m. it was supposed to be 6:00 p.m. and then when the customer service agent / Barista tells me we turned off our espresso machine because we closed in 5 minutes excuse me you close in 5 minutes you keep it on until you close. I work for a business where we don't close our restaurant doors until the last guest is out the door. And if you're in drive-thru or in the restaurant and you're ordering we don't turn the fryers off until closing time.
DS
Deanna Schave
Oct 21, 2025
5.0
Friendly and excellent coffee. Carmel high rise iced.
JR
JeNaya Robbs
Oct 2, 2025
5.0
The barista who took and served my order this morning was fantastic. Caribou has quickly become one of my favorites for quality and taste!
OB
Oliver Brunhoeber
Jul 17, 2025
5.0
That staff are always welcoming and respectful.
PK
Patricia King
Jul 1, 2025
5.0
Didn't eat there, went there to use the their WIFI😊
What are the operating hours of Caribou Coffee in Kansas City?
Caribou Coffee in Kansas City is open daily from 6:30 AM to 7:00 PM.
Does Caribou Coffee in Kansas City offer delivery services?
No, Caribou Coffee in Kansas City does not offer delivery services.
Can customers order ahead for pickup at Caribou Coffee?
Yes, Caribou Coffee offers order and pay ahead via their mobile app and website.
What types of products can I find at Caribou Coffee?
You can find coffee, iced coffee, mochas, lattes, hot chocolate, teas, breakfast items, espresso, bagged beans, K-Cup® pods, merchandise, and gift cards.
Is Caribou Coffee suitable for families and does it offer vegetarian or vegan options?
Yes, Caribou Coffee welcomes families and offers vegetarian and vegan options.
Does Caribou Coffee in Kansas City have a drive-thru service?
Yes, this location has a drive-thru for quick service.
What nearby places can customers visit before or after their visit to Caribou Coffee?
Customers can visit Embassy Park for outdoor relaxation or stop by Hy-Vee Gas Station and Hy-Vee Fast & Fresh for grocery and convenience needs.
Are there other coffee shops near Caribou Coffee in Kansas City?
Yes, Starbucks is located nearby for those interested in alternative coffee options.
What nearby services are available for health and medical needs around Caribou Coffee?
Nearby health services include Associated Audiologists, Sabates Eye Centers, Evers and Gardner Dental, Barry Road Dental Group, and Kansas City Dental Implants & Oral Surgery.
What payment methods are accepted at Caribou Coffee?
Caribou Coffee accepts credit cards, debit cards, mobile NFC payments, and checks. Cash-only payments are not required.