There's a Burger King® restaurant near you at 3201 Northeast Barry Road. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Kansas City, MO serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Food Quality
Customers frequently reported cold, poorly prepared food, with some items missing or incorrect.
Service Speed
Many reviews mentioned slow service, particularly in the drive-thru, with long wait times and lack of communication.
Positive Staff Interactions
A few customers praised specific employees for their friendly and helpful service, contrasting with the overall negative feedback.
Cleanliness Issues
Several customers noted unsanitary conditions, including flies near food prep areas.
JS
John Stanfield
3 days ago
5.0
Great customer service
ST
Shane thepain
Sep 8, 2025
1.0
Rude old woman at register.
That's okay, I'll take my business elsewhere
RM
Riley McCune
Sep 5, 2025
1.0
I genuinely have no idea what happened to this burger king. it used to be so good, i’d go after school to grab something and id have a nice conversation with the worker, but now the service at this location sucks all around. I always try my hardest to relate to the workers positions, having been in their shoes at many jobs myself. But what i can’t understand, is the drive thru attendants attitudes. To start, it now takes (at the very least) 5 minutes to even be greeted on the screen, line or no line. When greeted, it’s with this weird attitude that i can’t get around, it’s like no matter how nicely you talk to them, they hate you for being there and making them do their job. I’ll shoot a couple of examples, though i have no idea why i even went as many times as i have. I went a couple weeks ago, and waited for ten minutes at the screen. the lady who was on the mic picked up and said “what do you want?” in a very weird way. Once i tried placing my order, and mind you, i was talking loudly and clearly: The lady told me “i can’t hear you when you talk quietly, speak up” and while im huge on public speaking, its left a bad taste in my mouth. This has now happened every time i’ve been in the last month. Today, i very clearly ordered a small meal, saw the SMALL on the screen, and the worker proceeded to charge me for a large without offering to change it, and gave a very half hearted apology “oh, sorry.” i personally could clock in at this place and do a better job than everybody working there. the food is mid for the service provided, and it’s not worth the hassle. especially when these workers seem to WANT you to leave in a worse mood than when you came in! I guess they want their customers to feel how they feel toward the job. i tried so hard to give them the benefit of the doubt, but it’s quite literally impossible with the way they treat their customers. I know i’m not the only one, this place needs better and stricter management to monitor how their employees are speaking to and treating people.
SS
Scott Smith
Sep 3, 2025
1.0
Rude, antagonistic, and arrogant. Will not be going to this location again. Didn't end up eating the food because I wasn't sure what they did to it.
JB
John B
Aug 28, 2025
1.0
Well, I stopped in for lunch today. Work truck is too tall for drive thru.... So I'm standing there waiting to be helped, I look over at their food prep line.... I see like 5 flies, literally on people's whopper buns, lettuce, etc.... I walked out. Sorry but that is just disgusting people.