Buffalo Wild Wings

3.5
2354 reviews
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Business Details

8441 NW Prairie View Road, Kansas City, MO
64153, United States
(816) 741-5174
https://www.buffalowildwings.com/locations/us/mo/kansas-city/8441-nw-praire-view-road/sports-bar-767
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
8441 NW Prairie View Road, Kansas City, MO
64153, United States

Hours

Reviews

3.5
2,354 reviews
5 stars
925
4 stars
468
3 stars
308
2 stars
192
1 star
461

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including long wait times, rude staff, and lack of attention from servers.

Food Temperature

Many customers reported receiving cold or improperly cooked food, including cold fries and overcooked wings.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions in the restaurant, contributing to a negative dining experience.

Management Issues

Customers expressed concerns about poor management and staffing, indicating that the establishment is often understaffed and mismanaged.

Food Quality

While some customers enjoyed the food, many others criticized it for being subpar, with complaints about portion sizes and quality.
  • AS
    Ashton Stephenson
    2 days ago
    1.0
    Do not order for delivery, I ordered for my family and everyone got their food but me after waiting an hour.
  • MV
    Mario Vargas
    Nov 8, 2025
    1.0
    We were seated without a menu. It took a while until we had to get someone’s attention and let them know we had no menus. After our drink order was taken, they brought my partner the wrong drink and then proceeded to forget that they needed a straw after we asked three times for one. I had to go and ask someone for a damn straw. After our food was brought, it was cold and tough to eat. The wedges that I ordered were not cooked well, and my partners wings that were supposed to have sauce, was literally dry. We have been to multiple Wild Wings before and have never experienced such a mess and mismanagement. Definitely won’t come back and will let people know to never come here. The service was incredibly horrible.
  • AS
    Angela S
    Nov 4, 2025
    5.0
    Our server, Olivia was seriously amazing. She was very patient with us and had no problem explaining all the different flavors of the menu. Whether it was the house beer or all the different flavors of the wings. Very easy to talk to, personable, and funny. Definitely took care of us tonight and the food was awesome. The service was definitely the best I’ve experienced and why I’m rating five stars.
  • TR
    Tyler Rust
    Nov 1, 2025
    1.0
    Terrible service on a basic Saturday evening. Not too busy, seated right away but an hour wait for orders of wings with the waitress never checking in. Then when leaving the waitress was rude and not helpful.
  • JM
    Javier Mappari
    Oct 25, 2025
    1.0
    The service was very poor quality. The waitress was super despotic and rude. She went with my two friends and I ordered an alcoholic drink and she asked for my ID and when I showed it to her she told me that she couldn't accept it. Then my friend ordered her drink and I wanted to see what she ordered and the waitress got upset and rudely behaved rudely and a little racist. She didn't even let us pay for the drink. The craziest thing is that we have always gone there and it has never happened to us.
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Frequently Asked Questions About Buffalo Wild Wings

What kind of food does Buffalo Wild Wings in Kansas City serve?

They serve award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings on weekdays?

From Monday to Wednesday, the hours are 11:00 AM to midnight, and on Tuesday, Thursday, and Friday, they are open from 11:00 AM to 1:00 AM.