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Arby's

3.9
(920 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6951 Nw 83rd Terrace, Kansas City, MO
64152, United States

Hours

Reviews

3.9
920 reviews
5 stars
375
4 stars
260
3 stars
150
2 stars
63
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow service.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.

Food Quality

Feedback on food quality was mixed, with some enjoying the meals while others complained about cold or poorly prepared food.

Cleanliness

Several customers noted cleanliness issues in the dining area and with food handling practices.

Customer Experience

Overall, customer experiences varied widely, with some expressing satisfaction and others feeling disappointed.
  • AN
    Ashley Nicole
    3 days ago
    1.0
    I cannot have regular soda. I asked for Coke Zero. I was handed root beer twice. The person at the DT seemed annoyed. I just can’t have regular soda. I just wanted what I ordered. I’ve had a few other negative encounters at this location and it’s tiresome now. This is really disappointing. This location is going downhill. Because I’m not coming back to waste my money. I just wanted what I ordered.
  • AF
    Anya Ferrera
    Feb 7, 2026
    1.0
    Sure I'll wait 10 minutes waiting for my very late to go order so you can finish complaining loudly about your job. It's not a problem 😂
  • JN
    John Norton
    Jan 12, 2026
    5.0
    Always quick and the curly fries make the whole meal work. The folks at the window always seem happy to help.
  • SS
    Shannon
    Dec 28, 2025
    5.0
    Not busy, but the food was fresh and hot!
  • NN
    Nicholas Pappageorge (Nicky Nick)
    Dec 16, 2025
    5.0
    They are always friendly when I have to go by there. Plus I really liked the canned goods drive they did. They actually gave away free food to bring in a can. So, not a small gesture. Kudos to the owner of this spot.

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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