Arby's

3.7
683 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8545 N Oak Trafficway, Kansas City, MO
64155, United States

Hours

Reviews

3.7
683 reviews
5 stars
273
4 stars
164
3 stars
101
2 stars
58
1 star
87

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the meals while others received cold or improperly prepared items.

Customer Service

Mixed reviews on customer service; some praised the staff for being friendly and efficient, while others experienced rudeness and poor handling of complaints.

Cleanliness

The restaurant was noted for its cleanliness, particularly the restrooms, although some customers reported dirty dining areas.

Order Accuracy

Frequent issues with incorrect orders and missing items were highlighted, leading to customer frustration.

Operating Hours

Customers expressed dissatisfaction with the restaurant's inconsistent operating hours, often closing earlier than advertised.
  • LF
    Lynnette Foulk
    Jan 3, 2026
    5.0
    Absolutely, AMAZING staff - we were greeted before the door closed behind us, hot food and made to order!! Kudos to the team working tonight! Davonte was so heart warming, kind, even checked on us while we were eating to be sure our food was what we hoped for. This dad of 2 needs a raise! You have a gem in this genuinely kind and caring man! Former review: Have been coming here for years. We started to shy away from it because the food was hard and cold.
  • DR
    David Roberts
    Dec 24, 2025
    4.0
    Fast drive thru, tasted good but seems like they "don't have the meats" or at least as not as much as they used to.
  • MM
    MJ
    Nov 14, 2025
    5.0
    I can't judge Atmosphere since I did not go in. But the windows line was not slow so that was good. The Nashville sliders are so good!! The lady at the window did her job perfectly.
  • EE
    EvtheBlahaj
    Nov 13, 2025
    5.0
    Best Arby's around. Great food, great customer service, great management, I come here almost every day
  • EW
    ELIZABETH WILSON
    Nov 11, 2025
    2.0
    Potato cakes were hard like they had been twice fried but yet were lukewarm.