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Arby's

3.7
(685 reviews)
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Business Details

8545 N Oak Trafficway, Kansas City, MO
64155, United States
(816) 436-0527
http://www.arbys.com/locations/us/mo/kansas-city/8545-n-oak-trafficway/store-8628
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8545 N Oak Trafficway, Kansas City, MO
64155, United States

Hours

Reviews

3.7
685 reviews
5 stars
274
4 stars
164
3 stars
101
2 stars
59
1 star
87

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing dry or cold items, while others praised the freshness and taste.

Customer Service

Staff interactions varied widely; some customers highlighted excellent service and friendly staff, while others noted rudeness and poor management.

Cleanliness

The restaurant was frequently described as clean, with some customers specifically mentioning well-maintained restrooms.

Order Accuracy

Multiple reviews indicated issues with incorrect or incomplete orders, leading to customer frustration.

Operating Hours

There were numerous complaints about the restaurant closing earlier than advertised, causing inconvenience for customers.
  • EE
    Eric
    Jan 23, 2026
    2.0
    Go ahead and stay away from this location. I just had the dryest roast beef ever.
  • SL
    Stephen “Steve” Logan
    Jan 20, 2026
    5.0
    Very nice front counter help.
  • LF
    Lynnette Foulk
    Jan 3, 2026
    5.0
    Absolutely, AMAZING staff - we were greeted before the door closed behind us, hot food and made to order!! Kudos to the team working tonight! Davonte was so heart warming, kind, even checked on us while we were eating to be sure our food was what we hoped for. This dad of 2 needs a raise! You have a gem in this genuinely kind and caring man! Former review: Have been coming here for years. We started to shy away from it because the food was hard and cold.
  • DR
    David Roberts
    Dec 24, 2025
    4.0
    Fast drive thru, tasted good but seems like they "don't have the meats" or at least as not as much as they used to.
  • MM
    MJ
    Nov 14, 2025
    5.0
    I can't judge Atmosphere since I did not go in. But the windows line was not slow so that was good. The Nashville sliders are so good!! The lady at the window did her job perfectly.
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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