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Arby's

3.9
(1196 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4841 N. Oak Trafficway, Kansas City, MO
64118, United States

Hours

Reviews

3.9
1,196 reviews
5 stars
518
4 stars
341
3 stars
162
2 stars
61
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Mixed reviews on food quality, with some items being praised while others were noted as cold, bland, or improperly prepared.

Staff Performance

While some employees received praise for their friendliness and helpfulness, others were criticized for poor customer service and management.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and food preparation.

Value for Money

Customers expressed concerns about portion sizes and pricing, with some feeling that the food did not justify the cost.
  • ES
    Evin Sprague
    Jan 10, 2026
    5.0
    I love Arby’s, have always loved Arby’s, will continue to love Arby’s
  • AB
    Amy Brooke
    Dec 6, 2025
    1.0
    Ordered delivery. French dip had NO au jus. That kind of defeats the outpost of a French DIP.
  • CL
    Cindy Leftwich
    Oct 20, 2025
    5.0
    I bring my granddaughter here every week. It's her favorite, mine too!
  • GG
    Goonie Googoo
    Oct 16, 2025
    1.0
    Ordered thru Uber eats. Bought half pound roast beef and they skimped on the beef....wasn't half pound Sandwich was as small as a regular roast beef. And it was cold! And dry like it already or sliced and sitting around forever. The potato cakes were tasteless and bland. And They didn't even put salt packets in with it....This Has happened more than once with Arby's. Might be common practice. Don't order Arby's with food delivery service!
  • AS
    Anne Simpson
    Oct 7, 2025
    4.0
    They HAVE THE MEATS. Another well run satisfactory establishment for all your eatery needs.

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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