Service Quality
Customers frequently praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Food Quality
While many reviews highlighted fresh and tasty food, there were consistent complaints about lukewarm or cold items, particularly fries.
Cleanliness
Several customers noted cleanliness issues, particularly with the dining area and restrooms, indicating a need for better maintenance.
Order Accuracy
Multiple reviews mentioned problems with incorrect orders, suggesting a lack of attention to detail during order preparation.
Availability Issues
Customers reported frequent shortages of menu items, including roast beef and other popular items, leading to disappointment.