Arby's

3.6
876 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8261 N. Oxford Ave, Kansas City, MO
64158, United States

Hours

Reviews

3.6
876 reviews
5 stars
316
4 stars
245
3 stars
125
2 stars
61
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Food Quality

While many reviews highlighted fresh and tasty food, there were consistent complaints about lukewarm or cold items, particularly fries.

Cleanliness

Several customers noted cleanliness issues, particularly with the dining area and restrooms, indicating a need for better maintenance.

Order Accuracy

Multiple reviews mentioned problems with incorrect orders, suggesting a lack of attention to detail during order preparation.

Availability Issues

Customers reported frequent shortages of menu items, including roast beef and other popular items, leading to disappointment.
  • JV
    Juan Valdez
    Dec 23, 2025
    5.0
    The drive thru was fast and the roast beef sliders were very tasty.
  • AS
    Adrienne Spor
    Nov 26, 2025
    4.0
    I had my food delivered. It was warm, my curly fries were edible and my French dip was good. Only warm though so I can’t give five stars for luke warm food.
  • FF
    Forclon
    Oct 27, 2025
    4.0
    For a place that brags about the meats the sandwich doesn't have much. I feel like I'm in a commercial saying "where's the beef?"
  • JC
    Jenny Co
    Oct 17, 2025
    5.0
    I have enjoyed my visits to this Arby’s. The staff is friendly and working hard. Keep up your wonderful service!
  • BC
    Brad Courson
    Oct 11, 2025
    1.0
    Terrible service