Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service quality were mixed, with some praising friendly staff while others reported rudeness and poor service.
Food Quality
Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
Cleanliness was generally acceptable, but there were reports of unsanitary conditions and issues with employee hygiene.
Order Accuracy
Many customers expressed frustration with order accuracy, frequently receiving incorrect items or missing components.
PR
Preston Rouse
Feb 9, 2026
5.0
Service was super polite and impressive for a fast food restaurant. Everything was clean. Chicken tenders were hot and fresh, just a little bit greasy but to be expected. Frosty was fast, had a perfect chocolate taste and not super sweet.
HH
Heather Hughes
Feb 1, 2026
4.0
I love the morning crew 😊
RC
Ruthie C
Jan 14, 2026
5.0
Carl was the best, and food was even better.
BM
Ben McNelly
Jan 4, 2026
2.0
Wendy's has good chili, and salads, ok burgers, but you have to go to one where there are good people working it out you get uncooked meat and old fries.
KF
Kaytie Fry
Dec 31, 2025
1.0
I think anyone couldn’t eat 6 nuggets with 1 sauce. To chafe 25 cents per sauce after is diabolical!! You should really do better. Paid my 50 cents for my 2 extra sauces. You would think Wendy’s would value their customers and not be so cheap. Y’all really must be struggling to stay open.