Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes for orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Staff Behavior
Numerous customers described staff as rude or indifferent, with complaints about poor customer service.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.