Service Speed
Customers frequently reported long wait times, often exceeding 20-30 minutes, for both drive-thru and mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Employee Attitude
Feedback indicated a mix of friendly and rude service, with some customers experiencing unprofessional behavior from staff.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared, or incorrect items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the restrooms, which deterred customers from returning.