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Brand Certified

Sonic Drive-In

3.9
(1360 reviews)

Business Details

720 Maiden Lane, Joplin, MO
64801, United States
(417) 782-5883

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Joplin, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 720 Maiden Lane for the ultimate SONIC experience!

Location

Sonic Drive-In
720 Maiden Lane, Joplin, MO
64801, United States

Hours

Reviews

3.9
1,360 reviews
5 stars
596
4 stars
350
3 stars
190
2 stars
81
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for orders, even when the location was not busy.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Screen Issues

Many customers experienced problems with non-functioning order screens, causing frustration and delays.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues like cold or burnt food.

Customer Service

While some reviews praised friendly staff, others noted inconsistent service experiences.
  • RR
    Roger Russell
    Jan 15, 2026
    1.0
    It took 31 minutes to get one 44oz fountain and a strawberry sundae.
  • JC
    Jessica Clark
    Dec 31, 2025
    1.0
    Very slow and app never works.
  • RS
    Rose Spence
    Dec 24, 2025
    3.0
    Very slow wait time for just a couple drinks. Was not that busy either...
  • JB
    Jeannette Briley
    Dec 21, 2025
    4.0
    Love their slushies.
  • AD
    AJ Devlin
    Dec 20, 2025
    5.0
    This is my favorite Sonic in Joplin. The food is consistently good, and service is even better!

Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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