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McDonald's

3.2
(1845 reviews)

Business Details

1531 W 7th, Joplin, MO
64801, United States
(417) 623-0362
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1531 W 7th, Joplin, MO
64801, United States

Hours

Reviews

3.2
1,845 reviews
5 stars
551
4 stars
312
3 stars
392
2 stars
194
1 star
396

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incomplete or incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Numerous reviews highlighted poor food quality, including cold, undercooked, or improperly prepared items.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and floors, contributing to a negative dining experience.

Service Issues

Customers experienced rude or unhelpful staff, long wait times, and poor customer service overall.

Pricing Concerns

Several reviews mentioned rising prices and dissatisfaction with the value of the food received.
  • JF
    Jade Feller
    4 days ago
    2.0
    I just saw one of the workers drop an order on the ground in the parking lot, walk inside, and repackage the food from the ground. She said she had remade the order twice already and she wasn’t making it again. She also didn’t wash her hands before repackaging the food.
  • TC
    Tamara Campbell
    Feb 12, 2026
    4.0
    I've ate here a few times it's always been good. I usually ask for extra pickles and this place really listens unlike some of the locations where they add one more pickle.
  • KH
    Kendra Hid
    Feb 3, 2026
    2.0
    I love the food and service here but every time I get an iced coffee they don’t make it right. It’s completely white almost as if they forget the coffee. They also don’t add enough ice. This is the McDonald’s on my way to work so I have to stop here but no other McDonald’s coffee tastes like straight creamer and is completely white!
  • BP
    BI Professional
    Feb 2, 2026
    2.0
    We’ve now had two separate bad experiences with this McDonald's location, and both point to the same issue: orders are consistently incomplete. Two weeks ago we ordered through the app and did curbside pickup. Before driving away, we realized there were no napkins, no utensils, and no syrup or butter for the pancakes, so we had to go back inside to get what we’d already paid for. More recently, we were snowed in and ordered delivery through DoorDash. The order was $65, and when it arrived, about half the items were missing. Mistakes happen—but what’s frustrating is that the mistakes always mean less food, never extra. That doesn’t feel fair, and after multiple incidents it starts to feel like a process problem, not a one-off error. This location really needs a better system for checking orders before they go out. When customers consistently don’t receive what they paid for, that’s not just inconvenient—it’s not acceptable.
  • RM
    Rodney Medling
    Jan 28, 2026
    5.0
    Good quite lace to eat

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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