Chipotle Mexican Grill

3.7
1096 reviews
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About

Mexican Restaurant
Chipotle Joplin is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
631 S Range Line Rd, Joplin, MO
64801, United States

Hours

Reviews

3.7
1,096 reviews
5 stars
525
4 stars
183
3 stars
94
2 stars
99
1 star
195

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold food, small portions, and old-tasting ingredients.

Cleanliness

Numerous reviews highlighted the restaurant's cleanliness issues, including dirty tables, overflowing trash, and unsanitary conditions in food prep areas.

Customer Service

Feedback indicated poor customer service, with staff being rude, unhelpful, and untrained, leading to a negative dining experience.

Inconsistency

Many customers noted a lack of consistency in portion sizes and food availability, often being out of popular items or receiving incorrect orders.

Management Issues

Several reviews pointed to poor management practices, including inadequate staff training and failure to address cleanliness and service concerns.
  • KC
    Kiley Cobb
    2 days ago
    1.0
    I hate Doing this…. I’m usually the guy that leaves positive reviews. But this chipotle needs help . Over the last maybe three months I have been here four or five times every time I have come it has been almost gross. The rice is hard and crispy. the meat isn’t great. Well it doesn’t seem right, the flavors are off. Tonight I came in and ordered without guacamole, sour cream or cheese so that I could get a raw example of what they’re making. The staff looks like a sloppy crew who would rather be somewhere other than where they are. Every time I have come here the tables haven’t been cleaned and the trash hasn’t been taken out. I went to college in Denver where chipotle started and this is a far cry of what a chipotle should be. I think they should hire a manager from Denver for this location so they know how chipotle should operate correctly. I’m sorry to say that twice, I’ve talked to management telling them I was unsatisfied. Tonight on a random occasion needing dinner quickly between meetings, I needed this food to be good. It wasn’t. I have no choice but to make a review.
  • LB
    Larry Brown
    5 days ago
    1.0
    Inside is always dirty. Dirty tables...floors...drink station. Every time we have been they are out of something but always out of fajita veggies consistently. Service matches that vibe...the pricing is higher than an actual sit down restaurant for two bowls and two drinks it was $37.
  • SF
    Sarah F
    Nov 7, 2025
    2.0
    Portions were small for the price you pay and if you get any toppings it’s an extra charge per topping. Employees weren’t very friendly either.
  • SM
    S.N. Martin
    Oct 31, 2025
    5.0
    Everything about this visit was wonderful! The food was hot and fresh, the employees were very nice and patient, especially with my indecisive 10 year old, and the bathrooms were spotless. Couldn't have had a better visit.
  • MG
    M G
    Oct 24, 2025
    1.0
    Walked in to get something to eat after a long day. There were 4 employees running around and 4 people in line ahead of us. No one was greeted and they all looked very unhappy and pissed off. Your team needs to be trained on proper customer service. We just walked out.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Joplin offer?

Chipotle Joplin offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, real ingredients.

What are the operating hours for Chipotle Mexican Grill in Joplin?

Chipotle Joplin is open daily from 10:45 AM to 11:00 PM.