Chipotle Joplin is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with many experiencing cold food, small portions, and old-tasting ingredients.
Cleanliness
Numerous reviews highlighted the restaurant's cleanliness issues, including dirty tables, overflowing trash, and unsanitary conditions in food prep areas.
Customer Service
Feedback indicated poor customer service, with staff being rude, unhelpful, and untrained, leading to a negative dining experience.
Inconsistency
Many customers noted a lack of consistency in portion sizes and food availability, often being out of popular items or receiving incorrect orders.
Management Issues
Several reviews pointed to poor management practices, including inadequate staff training and failure to address cleanliness and service concerns.
KC
Kiley Cobb
2 days ago
1.0
I hate Doing this…. I’m usually the guy that leaves positive reviews. But this chipotle needs help . Over the last maybe three months I have been here four or five times every time I have come it has been almost gross. The rice is hard and crispy. the meat isn’t great. Well it doesn’t seem right, the flavors are off. Tonight I came in and ordered without guacamole, sour cream or cheese so that I could get a raw example of what they’re making. The staff looks like a sloppy crew who would rather be somewhere other than where they are. Every time I have come here the tables haven’t been cleaned and the trash hasn’t been taken out. I went to college in Denver where chipotle started and this is a far cry of what a chipotle should be. I think they should hire a manager from Denver for this location so they know how chipotle should operate correctly. I’m sorry to say that twice, I’ve talked to management telling them I was unsatisfied. Tonight on a random occasion needing dinner quickly between meetings, I needed this food to be good. It wasn’t. I have no choice but to make a review.
LB
Larry Brown
5 days ago
1.0
Inside is always dirty. Dirty tables...floors...drink station. Every time we have been they are out of something but always out of fajita veggies consistently. Service matches that vibe...the pricing is higher than an actual sit down restaurant for two bowls and two drinks it was $37.
SF
Sarah F
Nov 7, 2025
2.0
Portions were small for the price you pay and if you get any toppings it’s an extra charge per topping. Employees weren’t very friendly either.
SM
S.N. Martin
Oct 31, 2025
5.0
Everything about this visit was wonderful! The food was hot and fresh, the employees were very nice and patient, especially with my indecisive 10 year old, and the bathrooms were spotless. Couldn't have had a better visit.
MG
M G
Oct 24, 2025
1.0
Walked in to get something to eat after a long day. There were 4 employees running around and 4 people in line ahead of us. No one was greeted and they all looked very unhappy and pissed off. Your team needs to be trained on proper customer service. We just walked out.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Joplin offer?
Chipotle Joplin offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill in Joplin?
Chipotle Joplin is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Joplin offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Joplin?
You can order online through their website at https://order.chipotle.com/ or via their mobile app.
Where is Chipotle Mexican Grill located in Joplin?
It is located at 631 S Range Line Rd, Jasper, Joplin, MO 64801, USA.
What social media channels can I follow to get updates from Chipotle Mexican Grill?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
What payment methods are accepted at Chipotle Mexican Grill in Joplin?
Chipotle accepts credit cards and offers gift cards as well.
What nearby stores can I visit around Chipotle at 631 S Range Line Rd?
Nearby stores include Kay Jewelers, Mattress Firm, Hardwood Creations furniture store, and Shoe Carnival.
Are there other dining options near Chipotle on Range Line Rd in Joplin?
Yes, nearby dining options include Schlotzsky's sandwich shop and Buffalo Wild Wings chicken restaurant.
What services or amenities near Chipotle might be useful for customers visiting?
Customers can find ATMs at Commerce Bank and Community Bank and can also visit nearby places like Joe Muggs Cafe for coffee and Crumbl Cookies for desserts.