Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, particularly during evening shifts.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Customer Service
Feedback indicated a lack of professionalism and poor attitudes from staff, contributing to a negative dining experience.
Cleanliness
Several customers noted unsanitary conditions, including bugs in drinks and dirty uniforms, raising concerns about hygiene.
Operational Issues
Customers experienced inconsistent service hours, with reports of the location closing early or only serving limited menu items.