McDonald's

3.3
1271 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
815 Eastland Dr, Jefferson City, MO
65101, United States

Hours

Reviews

3.3
1,271 reviews
5 stars
356
4 stars
289
3 stars
237
2 stars
148
1 star
241

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff and poor service, with specific mentions of unhelpful managers and long wait times.

Food Quality

Many reviews highlighted issues with food freshness, including cold and improperly prepared items, leading to dissatisfaction.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, particularly in the bathrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including fighting among employees and a lack of customer engagement.
  • LT
    Lane Tenny
    Nov 12, 2025
    2.0
    If you stand at the front to pay with cash u gotta wait a long time. If you pay at a kiosk you have to go up and ask them for a receipt and have to wait the same amount of time. They just chronically don’t have any receipts for anyone at the kiosk station.
  • SB
    Sherri Butler
    Nov 6, 2025
    1.0
    I bought 4 double cheese burgers 2 fries all was wrong and they sent me a coupon for 1 sandwich!! Lmao I will never go back even though it's 1.3 miles away they never get things right.
  • IL
    Ivory Lace
    Nov 2, 2025
    1.0
    Very rude!!! And always out of drinks and desserts !
  • KE
    Keith Ellis
    Sep 8, 2025
    1.0
    Manager was rude as hell my MCcicken was hard as hell not McDonald's Gold Standards thing must of been sitting there for a while
  • JW
    Jesse Wright
    Sep 1, 2025
    4.0
    We are new to the area and wanted to check our local McDonald's. We were greeted by Stephen and he was super nice and thorough. I was pleased to see how clean the restaurant was and everything worked. They even had the classic pump ketchup that my wife and I adore. Pleasantly suprised for fast food McDonald's.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 815 Eastland Dr, Jefferson City?

Delivery is available daily from 7:00 AM to 10:00 PM.

What services does this McDonald's location offer for pickup and delivery?

They offer curbside pickup, delivery, same day delivery, and no-contact delivery.