McDonald's

3.3
1500 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3124 10 Mile Rd, Jefferson City, MO
65109, United States

Hours

Reviews

3.3
1,500 reviews
5 stars
454
4 stars
285
3 stars
325
2 stars
149
1 star
287

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and a messy drink station.

Customer Service

Customers frequently reported rude and unhelpful staff, with several instances of poor management responses to complaints.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and overall dissatisfaction with the accuracy of food orders.

Food Quality

Several customers expressed disappointment with the quality of food, including cold items and poorly prepared meals.

Service Speed

Many reviews noted long wait times for food, both in the drive-thru and for mobile orders, leading to frustration among customers.
  • DM
    David Mcdowell
    Jan 3, 2026
    1.0
    Extremely long ways for fast food
  • KB
    Kelsey Brown
    Dec 21, 2025
    1.0
    My husband used the restroom after we ordered and saw a worker in there use the bathroom, not wash his hands and then return to the Fry station to handle the fries bare handed. When we told the manager (may have been an employee) we wanted to cancel the order she didn’t say a word or hardly look at us. She also didn’t pull him off of the fry station to wash his hands. In fact, she didn’t even ask who it was. Otherwise, the place inside is dirty- none of the tables had been wiped down and every upholstered chair or seat was flaking terribly. The manager needs to get this under control and protect their customers. They have a responsibility to do this.
  • TD
    Thomas Doyle
    Dec 11, 2025
    1.0
    They misheard fries on my order for a drink, no biggie. I explained to the two people at the window but then they proceeded to just not give me the fries anyway, even after specifying to them that’s what I ordered. Big dude in the red shirt, assuming the manager, seemed annoyed, acknowledged that’s what I ordered but still didn’t bother solving such a simple fix. I told them to give the drink to the next person because I didn’t want what I didn’t order. Charged me for the drink but still decided to not toss in some fries to fix the order, didn’t realise they didn’t fix it until I was home as I trusted they understood. Seems like a small thing to leave a bad review over but this wasn’t the first time. Items are often forgotten here and staff often have a bad attitude as if they hate working there. Get a new job if you’re just going to be miserable to customers.
  • RV
    Rylan Vick
    Nov 10, 2025
    1.0
    Went here to get breakfast before work since it’s open 24/7, placed my order online and showed up only for the store to be closed
  • S6
    SecretumDiamond 665
    Nov 6, 2025
    1.0
    I order a sausage egg and cheese McGriddle and got no egg or cheese in it. God forbid I go to McDonald’s for the first time in 3 months and actually get what I order

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3124 10 Mile Rd, Jefferson City, MO?

This McDonald's is open 24 hours a day, every day of the week.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 7:00 AM to 2:00 AM.