Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and frequent order mistakes.
Food Quality
Customers reported issues with food quality, including cold fries, incorrect orders, and unsanitary conditions.
Cleanliness
The restaurant was often described as dirty, with unclean tables and unsanitary food handling practices.
Staff Attitude
Many customers noted unenthusiastic and rude behavior from employees, impacting their overall experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer dissatisfaction.
K9
Killtacular 96
Feb 10, 2026
1.0
Big dude in the red shirt had an attitude 😭
MC
Madeline Cook
Feb 4, 2026
3.0
Let me start out by saying I am a regular and go to this location once a week approximately. I have the utmost respect for the hard working employees there. Additionally, pretty much every time I have been there the past couple months, the fry container is rarely ever filled. For example, today iI ordered a large fry but it did not even have the amount of fries that a medium should have. I am a former employee of mcdonald’s and I know that it is so easy to fill the container with the correct amount. I would normally never leave a review but at this point this is money out of my pockets and I am not getting what I paid for. This seems to be a prominent issue at this location. Please improve
KW
Kohyn Wood
Jan 19, 2026
5.0
the lady was very kind when taking our order. we had a large order and she was very patient with us.
DM
David Mcdowell
Jan 3, 2026
1.0
Extremely long ways for fast food
KB
Kelsey Brown
Dec 21, 2025
1.0
My husband used the restroom after we ordered and saw a worker in there use the bathroom, not wash his hands and then return to the Fry station to handle the fries bare handed. When we told the manager (may have been an employee) we wanted to cancel the order she didn’t say a word or hardly look at us. She also didn’t pull him off of the fry station to wash his hands. In fact, she didn’t even ask who it was.
Otherwise, the place inside is dirty- none of the tables had been wiped down and every upholstered chair or seat was flaking terribly.
The manager needs to get this under control and protect their customers. They have a responsibility to do this.
Yes, you can place orders online via the provided delivery URL or through the McDonald's app available on both the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's location?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location features a drive-thru service.
Are there nearby places to visit around this McDonald's in Jefferson City?
Nearby places include Texas Roadhouse, a popular steakhouse restaurant, and Living Hope Church, a religious organization, which you might want to visit.
Where can pet owners find veterinary services near this McDonald's?
Pet owners can visit Esterly Charles W DVM or Capital City Animal Hospital, both veterinary and pet service providers near the McDonald's location.
What automotive dealerships are near McDonald's at 3124 10 Mile Rd?
Several car dealerships are nearby, including Capital City CDJR, Corwin Kia, Rusty Drewing Chevrolet Buick GMC Cadillac, and Honda of Jefferson City.
Does this McDonald's location offer free WiFi and mobile ordering options?
Yes, customers can enjoy free WiFi and use mobile ordering services at this location.
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