Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple reviews highlighted unsanitary conditions, including dirty tables and a messy drink station.
Customer Service
Customers frequently reported rude and unhelpful staff, with several instances of poor management responses to complaints.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and overall dissatisfaction with the accuracy of food orders.
Food Quality
Several customers expressed disappointment with the quality of food, including cold items and poorly prepared meals.
Service Speed
Many reviews noted long wait times for food, both in the drive-thru and for mobile orders, leading to frustration among customers.
DM
David Mcdowell
Jan 3, 2026
1.0
Extremely long ways for fast food
KB
Kelsey Brown
Dec 21, 2025
1.0
My husband used the restroom after we ordered and saw a worker in there use the bathroom, not wash his hands and then return to the Fry station to handle the fries bare handed. When we told the manager (may have been an employee) we wanted to cancel the order she didn’t say a word or hardly look at us. She also didn’t pull him off of the fry station to wash his hands. In fact, she didn’t even ask who it was.
Otherwise, the place inside is dirty- none of the tables had been wiped down and every upholstered chair or seat was flaking terribly.
The manager needs to get this under control and protect their customers. They have a responsibility to do this.
TD
Thomas Doyle
Dec 11, 2025
1.0
They misheard fries on my order for a drink, no biggie. I explained to the two people at the window but then they proceeded to just not give me the fries anyway, even after specifying to them that’s what I ordered. Big dude in the red shirt, assuming the manager, seemed annoyed, acknowledged that’s what I ordered but still didn’t bother solving such a simple fix.
I told them to give the drink to the next person because I didn’t want what I didn’t order. Charged me for the drink but still decided to not toss in some fries to fix the order, didn’t realise they didn’t fix it until I was home as I trusted they understood.
Seems like a small thing to leave a bad review over but this wasn’t the first time. Items are often forgotten here and staff often have a bad attitude as if they hate working there. Get a new job if you’re just going to be miserable to customers.
RV
Rylan Vick
Nov 10, 2025
1.0
Went here to get breakfast before work since it’s open 24/7, placed my order online and showed up only for the store to be closed
S6
SecretumDiamond 665
Nov 6, 2025
1.0
I order a sausage egg and cheese McGriddle and got no egg or cheese in it. God forbid I go to McDonald’s for the first time in 3 months and actually get what I order
Yes, you can place orders online via the provided delivery URL or through the McDonald's app available on both the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's location?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location features a drive-thru service.
Are there nearby places to visit around this McDonald's in Jefferson City?
Nearby places include Texas Roadhouse, a popular steakhouse restaurant, and Living Hope Church, a religious organization, which you might want to visit.
Where can pet owners find veterinary services near this McDonald's?
Pet owners can visit Esterly Charles W DVM or Capital City Animal Hospital, both veterinary and pet service providers near the McDonald's location.
What automotive dealerships are near McDonald's at 3124 10 Mile Rd?
Several car dealerships are nearby, including Capital City CDJR, Corwin Kia, Rusty Drewing Chevrolet Buick GMC Cadillac, and Honda of Jefferson City.
Does this McDonald's location offer free WiFi and mobile ordering options?
Yes, customers can enjoy free WiFi and use mobile ordering services at this location.