Brand Certified
McDonald's
3.4(1495 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1918 Jefferson St, Jefferson City, MO
65109, United States
Certified by McDonald's • Mar 01, 2026
(573) 635-3903
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,495 reviews
5 stars
484
4 stars
294
3 stars
293
2 stars
151
1 star
273
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for food, even during non-peak hours.
Staff Attitude
Multiple reviews highlighted rude and unprofessional behavior from staff, with complaints about employees ignoring customers and displaying poor attitudes.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and good service.
- KSKrista StanderFeb 20, 20261.0Every time we stop in at this McDonalds traveling through (so this has happened multiple times, different times of the day/year) it takes 20+ min to get our food after placing an order inside. You would think we’d learn our lesson but we’re baffled every single time how it can take a McDonalds restaurant so long to prepare food when there is very few people ordering.
- ELElla LangeslyFeb 8, 20263.0That kellie girl was ignoring and mocking my friends the other day like for no reason but besides that it was good.
- NNNicoleFeb 8, 20261.0That blue orangish hair girl is sooo rude! Yikes!
- JJjoshFeb 6, 20261.0Was there tonight and ended up not ordering. Pulled up to the menu to order behind other cars, was told to wait. Watched the other cars clear out and continued to wait for 10 mins without someone taking our order. Pulled up to the window to the employee on there phone claiming they didnt know we were waiting.
- LRLily RealJan 11, 20261.0I went into the McDonald’s in Jefferson City around 1 PM to dine in with my son, and it was an extremely disappointing experience. The restaurant was not busy at all, yet several employees were just sitting around while the lobby was in terrible condition. Trash cans were overflowing, the soda machine area was disgusting, and there was no ketchup in the dispenser—only ketchup cups placed in the picante container. The lobby and bathrooms were completely unacceptable, especially considering how slow it was. Management appeared unconcerned about the condition of the restaurant or the lack of cleanliness. The food was just as bad—our fries were soggy and not fresh, and the food did not appear to be handled properly. I did not see employees wearing gloves or hair nets, which is very concerning. To make matters worse, the employee who handed us our food appeared visibly sick, with a runny, irritated nose. This is a serious health concern. Due to the overall unsanitary conditions, I have reported this location to the health department for follow-up. This McDonald’s needs immediate attention from management.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's?
The drive-through is open every day from 5:00 AM to midnight (12:00 AM).
What are the delivery hours for McDonald's at 1918 Jefferson St, Jefferson City, MO?
Delivery is available daily from 7:00 AM to 10:00 PM.
What ordering options are available at McDonald's?
You can order via the McDonald's App, online delivery through their website, curbside pickup, delivery including same-day and no-contact options, and drive-thru service.
Which payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from this McDonald's?
Yes, you can use the McDonald's App available on both the Apple App Store and Google Play Store to place orders.
What is the address and phone number of this McDonald's location?
The McDonald's is located at 1918 Jefferson St, Jefferson City, MO 65109. The main phone number is +1 573-635-3903.
Are there any nearby fast food competitors close to this McDonald’s?
Yes, nearby fast food competitors include Culver's, Burger King, Taco Bell, and Subway—ideal alternatives or options for customers in the Jefferson City area.
Which nearby hotels can customers visit before or after dining at McDonald's?
Nearby hotels include Econo Lodge, Comfort Inn, and Best Western Plus Capital Inn, which are convenient for travelers looking for quick meals at McDonald's during their stay.
What local amenities nearby could help customers find this McDonald's location easily?
Nearby landmarks include Jefferson Bank, Schulte's Fresh Foods supermarket, and Missouri Lottery office, which can assist customers in locating McDonald's at 1918 Jefferson St.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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