Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,502 reviews
5 stars
496
4 stars
294
3 stars
297
2 stars
151
1 star
264
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area.
Food Freshness
While some customers praised the freshness of the food, many others received cold or stale items.
Positive Staff Interactions
A few reviews mentioned exceptional staff members who provided great service, contrasting with the overall negative feedback.
- RJrita jones5 days ago1.0give em a zero if I could
- KAKyle AdamsNov 9, 20251.0This is not fast food. Have been sitting in drive through over 20 minutes. New management needed.
- CLChristopher LayherOct 25, 20251.0I went through the DT after a 13 hour shift and got a mccrispy chicken sandwich and I got everything except the chicken. Unacceptable service, I am VERY upset and will never visit this establishment again!!!!!
- NRNomadic RNOct 7, 20251.0Save Money Tip: Don't put in your mobile order until you are next to order. I waited in drive thru 20 minutes and left. Didn't submit order, saved money
- MSM SSep 28, 20251.0Went through the drive-through this morning the The lady taking my order, said she could not hear me so I proceeded to say it louder in which then she has an attitude. Then I get up to the window, and she continues with dirty, looks and scoffs. I asked her what her name was so I could address her properly with a complaint in which she got real angry and asked me. What do you need to complain about me for?? Extremely hostile I told her several things actually I would like your name. I repeatedly asked her for her name no more than a dozen times before she finally said her name was Dawn short red hair, extremely long nails in the kitchen with no gloves unsanitary. Mixed with her extremely poor attitude you guys should be ashamed employing somebody like that. honestly, with her behavior and attitude, she should be let go. There’s no reprimanding that.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's?
The drive-through is open every day from 5:00 AM to midnight (12:00 AM).
What are the delivery hours for McDonald's at 1918 Jefferson St, Jefferson City, MO?
Delivery is available daily from 7:00 AM to 10:00 PM.
What ordering options are available at McDonald's?
You can order via the McDonald's App, online delivery through their website, curbside pickup, delivery including same-day and no-contact options, and drive-thru service.
Which payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from this McDonald's?
Yes, you can use the McDonald's App available on both the Apple App Store and Google Play Store to place orders.
What is the address and phone number of this McDonald's location?
The McDonald's is located at 1918 Jefferson St, Jefferson City, MO 65109. The main phone number is +1 573-635-3903.
Are there any nearby fast food competitors close to this McDonald’s?
Yes, nearby fast food competitors include Culver's, Burger King, Taco Bell, and Subway—ideal alternatives or options for customers in the Jefferson City area.
Which nearby hotels can customers visit before or after dining at McDonald's?
Nearby hotels include Econo Lodge, Comfort Inn, and Best Western Plus Capital Inn, which are convenient for travelers looking for quick meals at McDonald's during their stay.
What local amenities nearby could help customers find this McDonald's location easily?
Nearby landmarks include Jefferson Bank, Schulte's Fresh Foods supermarket, and Missouri Lottery office, which can assist customers in locating McDonald's at 1918 Jefferson St.