McDonald's

3.1
1468 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1425 Missouri Blvd, Jefferson City, MO
65109, United States

Hours

Reviews

3.1
1,468 reviews
5 stars
398
4 stars
267
3 stars
278
2 stars
155
1 star
370

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many reviews highlighted the restaurant's unclean conditions, including dirty tables, floors, and restrooms.

Food Quality

Customers frequently complained about cold or improperly prepared food, with several instances of missing items from orders.

Management Issues

Feedback indicated a lack of effective management, with some customers noting improvements under new management but overall dissatisfaction with staff behavior.

Customer Experience

While some customers had positive interactions with individual staff members, the overall experience was marred by negative encounters and a chaotic atmosphere.
  • BS
    Benjamin Salmons
    Oct 25, 2025
    1.0
    So I was sipping on my drink with my good friends of mine when I hear a squeaky moaning type sound. Out of the corner of my eye I see a guy in a pink GAP sweatshirt resting his face in a employees boobs. I tried to look away but every sip I took of my coke I couldn’t help but feel as if it was breast milk. My friends little brother was in the restaurant and we were trying very hard to distract him about the unholy things going in this McDonalds.
  • DA
    Denise Adair
    Oct 23, 2025
    3.0
    Got coffee ask no whip got whip
  • KL
    Kevin Lanning
    Oct 19, 2025
    2.0
    Ordered through the app for drive-thru pick up but nobody answered the speaker so I went inside. Ignored by several employees until someone came to the front and offered to help. Kid had to take my phone to the manager to prove I ordered. After 10 minutes, I was back on the road.
  • JW
    Jerry Whittle
    Oct 17, 2025
    1.0
    Ordered 3 pies, one soda, had a reward for a pie. Was told they'd need to make pies, would take 12 mins. Waited in line to get to window to pay. There was a furry in the drive thru, wearing ears and all. Fine. No problem. Paid, was parked to wait on the pies. Employees seen hacking around inside. Its not busy since its about 1030 pm. Waited 20 mins. No pies. Went inside to get pies. See pics in warmer. Told they were busy and the pies still had 6 mins. Asked my money back so I could leave. Was asked by the furry if I had drank the soda! Was only given $5 back. Called manager the next morning to report all this. She seemed sorry. Said she'd send coupons for our trouble. Sent me 2 pie coupons! Not even kidding.
  • LT
    Lily Toebben
    Oct 15, 2025
    1.0
    Called and asked 5 minutes before I got there and asked if their milkshake machine was working they said yes, when I arrived and ordered they said it wasn’t working. I said I just called and they said it was working and then proceeded to get cussed out by a worker there. Never go to that McDonalds they’re rude and always out of everything no matter when you go.

Frequently Asked Questions About McDonald's

What are the drive-through hours at McDonald's on Missouri Blvd in Jefferson City?

The drive-through is open daily from 5:00 AM to midnight.

When is the McDonald's restaurant open for indoor dining?

Indoor dining is available every day from 6:00 AM to 10:00 PM.