McDonald's

3.1
1475 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1425 Missouri Blvd, Jefferson City, MO
65109, United States

Hours

Reviews

3.1
1,475 reviews
5 stars
400
4 stars
268
3 stars
278
2 stars
156
1 star
373

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and failure to follow special requests.

Cleanliness

Several reviews mentioned the restaurant's unsanitary conditions, including dirty tables and restrooms.

Food Quality

Customers frequently complained about cold food and items being overcooked or not fresh.

Staff Attitude

There were multiple mentions of unprofessional behavior from staff, including disrespectful interactions with customers.
  • NW
    Nicole Wallace
    Dec 26, 2025
    1.0
    Waited over 30 minutes in the drive through lane just for them to forget our order until we had to come inside just for them to take a another 10 minutes for us to finally get our order. Go to another location.
  • KJ
    Kenny Moore Jr
    Dec 18, 2025
    2.0
    Used the app to order, they forgot the nugget sauce, for a 20 piece!!! I specifically ordered 2 ranch and one sweet and sour, got Nadal, pathetic service!
  • TR
    Tina Rodriquez
    Dec 6, 2025
    1.0
    Terrible customer service they rush customers and are very very RUDE! Especially the Manager Dawn. I will not be returning!!
  • ER
    Ellias Rodriquez
    Dec 6, 2025
    1.0
    The manager Dawn was SO disrespectful and was yelling and cursing at me when I was just trying to explain that they were rushing us and we weren’t done with our order, I work at a different McDonald’s and we have NEVER been so disrespectful and rushing towards our customers!!! I will NEVER come here again!
  • BP
    Blake Propst
    Nov 23, 2025
    5.0
    I had a fairly large order that I was picking up. A young man that appeared to be the supervisor/manager was very friendly and courteous. He provided me my coffee first which was nice as I had a very short wait for the order. I was asked to pull up to a pick-up spot and the remainder of the order was brought out by a very nice lady within minutes. Very efficient and friendly. As I understand it JC MO is having a hard time finding staff for many positions. It was appreciated that these folks were so friendly and eager to work. Being in the hospitality industry for more than twenty years, I know great service, and this was it! Food was hot and fresh. Thanks!

Frequently Asked Questions About McDonald's

What are the drive-through hours at McDonald's on Missouri Blvd in Jefferson City?

The drive-through is open daily from 5:00 AM to midnight.

When is the McDonald's restaurant open for indoor dining?

Indoor dining is available every day from 6:00 AM to 10:00 PM.