Chipotle Mexican Grill

4.0
1088 reviews
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About

Mexican Restaurant
Chipotle Jefferson City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1400 Missouri Blvd, Jefferson City, MO
65109, United States

Hours

Reviews

4.0
1,088 reviews
5 stars
544
4 stars
275
3 stars
92
2 stars
58
1 star
119

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and food prep areas being a common complaint.

Food Quality

While many customers enjoyed the food, there were consistent reports of inconsistent portion sizes and some instances of food being served cold or not fresh.

Service Issues

Customers experienced slow service, incorrect orders, and unhelpful staff, contributing to a negative dining experience.

Staffing Problems

Several reviews noted that the location appeared understaffed, leading to disorganization and a lack of attention to cleanliness and customer service.

Mixed Experiences

Overall, customer experiences varied widely, with some praising the food and service while others reported significant dissatisfaction.
  • UJ
    Utkanth Joshi
    2 days ago
    4.0
    Good place for quick dine-in, Mexican bowl or barito
  • DP
    Denae Purtty
    Nov 11, 2025
    1.0
    This Chipotle sucks. And what restaurant doesn’t have a direct line, been on the phone with a stupid automated system trying to talk to someone for 15 minutes.
  • CH
    Carla Heckenmueller
    Nov 4, 2025
    1.0
    My husband and I have been to this establishment twice in the last week with less than than quality service. The employees have horrible disrespectful manners and attitudes, unkempt work areas, each time it is slow, last time the guy was rushing us this time we arrive 30 minutes after opening and the veggies area not cooked and ready and we are informed that they haven’t even been prepped yet. Let alone the dining area floors don’t even look like they have been swept or mopped in a while. My husband went to the restroom and said it was filthy and you could tell it had not been cleaned from the day before, trash wash was overflowing and the toilet was disgusting. We were in just after opening within the first 30 minutes so there was no cause for any of that, my husband thinks that the health department should be notified to come in and inspect the place. We use to enjoy coming and eating at this Chipotle but not anymore. Next we will visit Qudoba.
  • PH
    Paula Hertwig Hopkins
    Oct 18, 2025
    1.0
    Food at the Missouri blvd location in Jefferson Missouri was great but the place was dirty: Floors, all tables, underneath the sofa area…not the least bit appetizing and may never go back to this location. This past Wednesday Oct 15 around 1pm. Clean it up!
  • CT
    Courtney Tilson
    Oct 17, 2025
    1.0
    Just did a pickup order. We always love chipotle food, but this location is awful. Behind the counter was a disaster, way dirtier than any food prep should be. They said my order was ready in the app, but I waited 15 minutes past pickup time. They gave us the wrong item - should have had a double steak bowl, but got a chicken bowl. And when I tried to make it right with the chat in the app and corporate, they would only offer a free entree instead of a refund. It would have been great to be refunded since I don’t ever want to order at my home location again.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Jefferson City offer?

Chipotle Mexican Grill offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill in Jefferson City?

Chipotle is open every day from 10:45 AM to 10:00 PM.