Chipotle Jefferson City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and food prep areas being a common complaint.
Food Quality
While many customers enjoyed the food, there were consistent reports of inconsistent portion sizes and some instances of food being served cold or not fresh.
Service Issues
Customers experienced slow service, incorrect orders, and unhelpful staff, contributing to a negative dining experience.
Staffing Problems
Several reviews noted that the location appeared understaffed, leading to disorganization and a lack of attention to cleanliness and customer service.
Mixed Experiences
Overall, customer experiences varied widely, with some praising the food and service while others reported significant dissatisfaction.
UJ
Utkanth Joshi
2 days ago
4.0
Good place for quick dine-in, Mexican bowl or barito
DP
Denae Purtty
Nov 11, 2025
1.0
This Chipotle sucks. And what restaurant doesn’t have a direct line, been on the phone with a stupid automated system trying to talk to someone for 15 minutes.
CH
Carla Heckenmueller
Nov 4, 2025
1.0
My husband and I have been to this establishment twice in the last week with less than than quality service. The employees have horrible disrespectful manners and attitudes, unkempt work areas, each time it is slow, last time the guy was rushing us this time we arrive 30 minutes after opening and the veggies area not cooked and ready and we are informed that they haven’t even been prepped yet. Let alone the dining area floors don’t even look like they have been swept or mopped in a while. My husband went to the restroom and said it was filthy and you could tell it had not been cleaned from the day before, trash wash was overflowing and the toilet was disgusting. We were in just after opening within the first 30 minutes so there was no cause for any of that, my husband thinks that the health department should be notified to come in and inspect the place. We use to enjoy coming and eating at this Chipotle but not anymore. Next we will visit Qudoba.
PH
Paula Hertwig Hopkins
Oct 18, 2025
1.0
Food at the Missouri blvd location in Jefferson Missouri was great but the place was dirty: Floors, all tables, underneath the sofa area…not the least bit appetizing and may never go back to this location.
This past Wednesday Oct 15 around 1pm.
Clean it up!
CT
Courtney Tilson
Oct 17, 2025
1.0
Just did a pickup order. We always love chipotle food, but this location is awful. Behind the counter was a disaster, way dirtier than any food prep should be. They said my order was ready in the app, but I waited 15 minutes past pickup time. They gave us the wrong item - should have had a double steak bowl, but got a chicken bowl. And when I tried to make it right with the chat in the app and corporate, they would only offer a free entree instead of a refund. It would have been great to be refunded since I don’t ever want to order at my home location again.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Jefferson City offer?
Chipotle Mexican Grill offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in Jefferson City?
Chipotle is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Jefferson City provide pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order food online from Chipotle Mexican Grill in Jefferson City?
Yes, you can order online through their website at order.chipotle.com or via their mobile app.
Are there any social media platforms where I can follow Chipotle Mexican Grill in Jefferson City?
Yes, you can follow them on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter.
What payment methods are accepted at Chipotle Mexican Grill in Jefferson City?
Chipotle accepts credit cards and offers gift cards for payment.
Is Chipotle Mexican Grill in Jefferson City LGBTQ friendly?
Yes, Chipotle welcomes LGBTQ customers.
What nearby restaurants are close to Chipotle Mexican Grill in Jefferson City?
Nearby restaurants include Hardee's, Back Yard Burgers, Bare Knuckle Roasting Co., J Vietnamese Cafe, and El Jimador Mexican Restaurant MO BLVD.
Are there convenient retail stores near Chipotle Mexican Grill in Jefferson City?
Yes, Dollar General and The Shirt Shack are nearby for shopping needs.
What services related to health and beauty are available near Chipotle Mexican Grill in Jefferson City?
Nearby options include La Nails nail salon, Big Angie's hair and beauty salon, and J C Health Food Services providing health food and supplements.