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Arby's

3.7
(938 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2815 S. Ten Mile Dr., Jefferson City, MO
65109, United States

Hours

Reviews

3.7
938 reviews
5 stars
370
4 stars
227
3 stars
150
2 stars
69
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold food, missing items, and portion sizes.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negatives, some customers praised friendly staff and good food when orders were correct.
  • GG
    Grneyegem
    Feb 15, 2026
    5.0
    Friendly staff. Shift manager Briar has extremely good customer service skills.
  • MM
    mike mccray
    Feb 4, 2026
    1.0
    Terrible service. Told to pull around waited 15 for food to find out it was “bumped”. Made new meal and didn’t get half the order. Very disappointed
  • MF
    Mark Fuller
    Jan 16, 2026
    3.0
    For a $7 sandwich they should have put more meet on it. I like their Smokehouse Brisket sandwich, but this location skimped on the amount of meat I usually get on this sandwich at other locations. This should have had a couple more ounces of meat on it.
  • RM
    Record Safari Missouri
    Dec 7, 2025
    1.0
    Lately I've given them a few chances and they failed 4 out of 4. The deluxe burger was decent but spots were not done. The Turkey Dinner sandwich was a complete fail. Barely 3 bites of turkey. A token amount of sloppy, messy stuff made up the rest. The two huge buns sat nearly directly on top of each other. The steak bowl? First, is that really steak? We received 4 nuggets of some fluffed-up lightweight "meat" in a small plastic side-dish. Also a very small side dish of COLD macaroni and white glop. NASTY, LUKEWARM-COLD CRAP. I informed the staff of the fail and was met with "oh".This place only succeeds at filling the sewer.
  • TP
    Thomas Peth
    Nov 7, 2025
    3.0
    Stopped by to get the Meat Mountain only to be told that they didn't carry it anymore. Decided to get some roast beef sliders. Didn't realize they were smaller than a White Castle and 2 bucks each and they weren't even that great. Cost has gone WAY up while portion size and quality has gone down.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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