Service Quality
Customers reported a mix of friendly service and rude interactions, with some praising specific employees while others experienced poor management and unhelpful staff.
Order Accuracy
A significant number of reviews highlighted frequent issues with incorrect orders, missing items, and poorly prepared food.
Wait Times
Many customers expressed frustration with long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported stale or improperly prepared items.