Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jackson Subway® Restaurant at 402 W Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.6
229 reviews
5 stars
98
4 stars
49
3 stars
23
2 stars
14
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Staff Performance
While some reviews praised friendly and helpful staff, others highlighted rude behavior and poor management practices, particularly during busy hours.
Food Quality
Mixed feedback on food quality; some customers enjoyed fresh and well-prepared meals, while others complained about missing ingredients and poorly made sandwiches.
Cleanliness
The cleanliness of the location received both positive and negative remarks, with some customers noting improvements while others pointed out unsanitary conditions.
- JMJustin MurphyJan 5, 20261.0If I could give this place zero stars I would. This is my hometown subway and is by far the worst subway I've ever been to. The staff are always playing on their phone or just sitting in the back on a bucket. The drive-thru kiosk doesn't work half the time. Its obviously very poorly managed. I have worked in food service many times when I was younger so I can tell that no one cares about how this place is ran. This is the first review I can remember leaving like this, if that tells you anything.
- MFMaci FoskeyDec 15, 20255.0Very small Subway but the 2 sandwich was perfect, 2 chips was great and the root beer for the drink was amazing. The 2 workers was very kind.
- SSSusan SmithDec 14, 20253.0I came here after the parade about 2 weeks ago. They were busy, understandably, but that wasn’t my issue. They had 2 people working in a store with the line out the door, but to make matters worse the manager kept calling one of the workers. So during the rush she kept having to step away because the manager kept calling her personal phone, then would call the store phone if she didn’t answer. The workers are doing great, but do better subway! You should understand that the workers can’t get to the phone during a rush.
- EGEthan GreerNov 25, 20252.0Absolutely awful location, twice in a row going here I’ve put in mobile orders just for me to show up an hour or so later and for them to tell me “they forgot” or “they were too busy” and that they haven’t even STARTED making my food. This has happened all less than a year. Horrible management. Will be sticking with jimmy johns.
- STSophie ThompsonNov 14, 20251.0Still waiting on my food… placed a mobile order over 30 minutes and still currently waiting, had to hop in line so I could make sure they would make my sandwich’s sooner rather than later. I mean seriously this is ridiculous. Used to work for this exact subway so I know no one should wait this amount of time for two sandwich’s.
Frequently Asked Questions About Subway
What are the operating hours of the Subway restaurant at 402 W Main St, Jackson, MO?
The Subway restaurant is open daily from 8:30 AM to 9:30 PM.
Does this Subway location offer delivery services?
Yes, delivery service is available at this Subway location.
Can I order Subway's menu online or through an app?
Yes, you can easily order through the Subway app or online at their website.
What meal options are served at this Subway restaurant?
This Subway serves breakfast, lunch, and dinner.
Is there a drive-through available at this Subway?
Yes, this Subway location has a drive-through for convenient service.
Does the Subway at 402 W Main St offer catering services?
Yes, catering services are available to support your special events and gatherings.
Can customers dine inside the Subway restaurant?
Yes, dine-in service is offered at this Subway location.
What are some nearby places of interest customers can visit around the Subway restaurant?
Nearby, customers can visit Southeast Health Point, HealthPoint Fitness gyms, King Nails & Spa, and Between the Scenes Studios for the Performing & Visual Arts.
How can visiting Southeast Health Point benefit Subway customers?
Visitors to Southeast Health Point can easily grab a fresh, healthy meal at Subway nearby before or after their appointments, making it convenient for health and fitness-focused customers.
What options do customers have for picking up their Subway orders?
Customers can pick up their Subway orders in-restaurant or use the curbside pickup option for added convenience.