Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jackson Subway® Restaurant at 402 W Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.6
224 reviews
5 stars
96
4 stars
49
3 stars
22
2 stars
13
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some enjoying fresh and flavorful meals while others received incorrect or poorly prepared sandwiches.
Service Issues
Many reviews highlighted slow service, unhelpful staff, and frequent order mistakes, leading to customer frustration.
Staff Attitude
While some employees were praised for their friendliness and helpfulness, others were noted for being rude or unprofessional.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.
Management Concerns
Several customers expressed dissatisfaction with management, citing poor handling of staff and customer service issues.
- STSophie ThompsonNov 14, 20251.0Still waiting on my food… placed a mobile order over 30 minutes and still currently waiting, had to hop in line so I could make sure they would make my sandwich’s sooner rather than later. I mean seriously this is ridiculous. Used to work for this exact subway so I know no one should wait this amount of time for two sandwich’s.
- AGAngelisa GrahamNov 4, 20255.0Sunny was Amazing. They were super busy but just handled it.
- SSSidneyOct 14, 20255.0great food nice staff
- JKJosh KraenzleOct 10, 20255.0There has been a very positive change in the last few months. I would be willing to bet this new day crew is the reason for all the great changes. Even during rushes they keep their composure, keep things running as smoothly as possible, and are always kind and quick to help. Building is small, they could definitely use more room.
- CPColleen PeirickOct 3, 20251.0Waited in line for 20 minutes ... Guy beging the counter asked what he could get for me then proceeded to make to go orders ....asked how my day was and when I asked him in return all he did was shake his head and say when this rush is over I'm out the door I work directly across the street and have 30 minutes for lunch They need more help behind the counter 2 females were more interested in talking then working Never again
Frequently Asked Questions About Subway
What are the operating hours of the Subway restaurant at 402 W Main St, Jackson, MO?
The Subway restaurant is open daily from 8:30 AM to 9:30 PM.
Does this Subway location offer delivery services?
Yes, delivery service is available at this Subway location.
Can I order Subway's menu online or through an app?
Yes, you can easily order through the Subway app or online at their website.
What meal options are served at this Subway restaurant?
This Subway serves breakfast, lunch, and dinner.
Is there a drive-through available at this Subway?
Yes, this Subway location has a drive-through for convenient service.
Does the Subway at 402 W Main St offer catering services?
Yes, catering services are available to support your special events and gatherings.
Can customers dine inside the Subway restaurant?
Yes, dine-in service is offered at this Subway location.
What are some nearby places of interest customers can visit around the Subway restaurant?
Nearby, customers can visit Southeast Health Point, HealthPoint Fitness gyms, King Nails & Spa, and Between the Scenes Studios for the Performing & Visual Arts.
How can visiting Southeast Health Point benefit Subway customers?
Visitors to Southeast Health Point can easily grab a fresh, healthy meal at Subway nearby before or after their appointments, making it convenient for health and fitness-focused customers.
What options do customers have for picking up their Subway orders?
Customers can pick up their Subway orders in-restaurant or use the curbside pickup option for added convenience.