Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jackson Subway® Restaurant at 402 W Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported slow service, unacknowledged wait times, and staff being distracted or unprofessional.
Food Quality
Many reviews highlighted problems with food quality, including incorrect orders, missing ingredients, and unsatisfactory preparation.
Staff Attitude
Several customers noted rude or unhelpful staff interactions, contributing to a negative dining experience.
Cleanliness
While some customers praised the cleanliness of the establishment, others pointed out that it needed better maintenance and attention.
HM
Heidi Martinez
Feb 12, 2026
1.0
I entered establishment was not recognized greeted or anything mind you i am a Door Dasher employees ignored many people who walked in no give us a minute no acknowledgement what so ever
HH
Hannah Hagan
Feb 7, 2026
2.0
Got a salad for lunch because I can't eat bread due to my chronic illness. Just wanted a nice salad. It had no flavor plus a long, blonde strand of hair in my first bite. Couldn't even finish it. Disgusted. Every time I go to this location I always have problems with the food. Every other location is fine but Jackson location is disgusting.
CM
Cassie Musgrave
Jan 31, 2026
1.0
Placed a mobile order and arrive well past the pick up time to find that they hadn't even started it and was just standing around on their phones when we walked in. Had to wait another 15 minutes for them to make our food.
CW
Chris Woods
Jan 14, 2026
2.0
Horrible sub the worst I've ever had sloppy put together and over toasted tasted nasty could not even eat half of it and costed me 26 dollars for two and both were nasty
JM
Justin Murphy
Jan 5, 2026
1.0
If I could give this place zero stars I would. This is my hometown subway and is by far the worst subway I've ever been to. The staff are always playing on their phone or just sitting in the back on a bucket. The drive-thru kiosk doesn't work half the time. Its obviously very poorly managed. I have worked in food service many times when I was younger so I can tell that no one cares about how this place is ran. This is the first review I can remember leaving like this, if that tells you anything.
What are the operating hours of the Subway restaurant at 402 W Main St, Jackson, MO?
The Subway restaurant is open daily from 8:30 AM to 9:30 PM.
Does this Subway location offer delivery services?
Yes, delivery service is available at this Subway location.
Can I order Subway's menu online or through an app?
Yes, you can easily order through the Subway app or online at their website.
What meal options are served at this Subway restaurant?
This Subway serves breakfast, lunch, and dinner.
Is there a drive-through available at this Subway?
Yes, this Subway location has a drive-through for convenient service.
Does the Subway at 402 W Main St offer catering services?
Yes, catering services are available to support your special events and gatherings.
Can customers dine inside the Subway restaurant?
Yes, dine-in service is offered at this Subway location.
What are some nearby places of interest customers can visit around the Subway restaurant?
Nearby, customers can visit Southeast Health Point, HealthPoint Fitness gyms, King Nails & Spa, and Between the Scenes Studios for the Performing & Visual Arts.
How can visiting Southeast Health Point benefit Subway customers?
Visitors to Southeast Health Point can easily grab a fresh, healthy meal at Subway nearby before or after their appointments, making it convenient for health and fitness-focused customers.
What options do customers have for picking up their Subway orders?
Customers can pick up their Subway orders in-restaurant or use the curbside pickup option for added convenience.
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